Sr Casualty Adj

Senior Casualty Adjuster – Field/Hybrid Role

Ready to take ownership of complex casualty claims? Be the professional who delivers fair, timely resolutions! Join us as a Senior Casualty Adjuster – Field/Hybrid Role.

What's in it for you? Lead investigations: Conduct on-site inspections, interview claimants and witnesses, and gather evidence to determine coverage and liability. Own the outcome: Set loss reserves, negotiate settlements, control claim costs, and recommend litigation when appropriate. Apply your expertise: Interpret policies, endorsements, and client instructions to ensure accurate, compliant claim resolutions. Be a trusted partner: Collaborate with legal teams, regulators, clients, and contractors while mentoring junior adjusters as needed.

At Crawford, every claim represents a person and a community we help restore. As a Senior Casualty Adjuster, your analytical skills, attention to detail, and strong negotiation abilities will help drive fair outcomes while maintaining the integrity of our insurance products.

This is your chance to be part of the One Crawford family—where your experience and judgment truly matter.

Ready to handle complex claims and make a real impact? Apply today and help us restore lives!

Under moderate to light supervision, investigates, reserves, negotiates, evaluates, and settles casualty claims of complex exposure including fatalities; presents evidence in legal proceedings while maintaining adequate production levels; makes sales calls when requested to do so.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Qualifications

• College degree or equivalent combination of education and experience.
• Previous experience as a claims adjuster or must have completed Crawford specified adjuster training if no experience.
• Extensive, substantive experience as a Claims Adjuster; preferred a minimum of 4 years prior claims experience.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Strong analytical and mathematical ability.
• Must be licensed as required by state and local jurisdictions.
• Outside adjusters must have a valid driver's license.
• Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.