Staff Product Designer

Scale is hiring a Senior/Staff Product Designer to lead product design for Scale’s Public Sector business unit The mission of Scale’s Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-f signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences This is a forward-deployed role: you’ll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience Partner directly with Product as a peer from the earliest stages of a project, not just at handoff Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience Contribute design assets and interaction patterns back to the broader platform, not just the account or project you’re staffed on Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function Navigate high ambiguity - customer requirements are often not clean or fully defined, and you’ll need to help define them Benefits Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe. Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG. Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events. Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life. Working understanding of front-end development and how to hand off clean, implementable designs; comfort collaborating directly with engineers on codeComfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagementsExperience owning end-to-end B2B or enterprise product experiences at a senior/staff levelExperience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces10–15 years of experience across a range of design settings and problem typesStrong client-facing presence - confident presenting to and winning over senior stakeholders in personExperience in a client-facing role where you presented directly to senior stakeholdersExposure to AI/ML tools and fluency using AI in your own design workflowExperience contributing to a design system or shared interaction patterns across multiple products or teams #J-18808-Ljbffr