Quality Engineer

Quality Engineering Role

This role is to provide quality engineering, continuous improvement, and documentation support within the organization. This position requires creativity, innovation, mechanical systems design capability, product evaluation, and research. A successful candidate will be competent in the aspects of design and problem-solving utilizing engineering first principles.

Essential Duties

• Interpret internal and external customer requirements to meet desired outputs.
• Communicate technical knowledge, specification, and direction to internal and external customers.
• Create and analyze data utilizing corporate management system software that include value stream KPIs, performance metrics, SPC data, failure analysis, CAD models and product documentation.
• Develop quality system documentation, including procedures, work instructions and records.
• Complete assigned tasks using predefined departmental processes.
• Hands on technical support for both internal and external customers.
• Provide supplier quality assurance management, including supplier quality improvement, selection and assessments and corrective action follow-up.
• Participate on a team to accomplish given tasks or processes.
• Travel mainly for the purpose of training, customer support, or trade shows. (Less than 10%)
• Coordinate implementation of inspection and test procedures on the production floor, including training.
• Monitor compliance to Quality System requirements through internal auditing and corrective action follow-up.
• Provide support of the resolution on non-conforming material.
• Develop and implement statistical process-control methods for engineering, production, and warehouse processes.
• Coordinate resolution of customer product complaints.
• Support the ISO 9001 based Quality System.
• Develop and implement cost of quality measurements to focus organization on continual improvement
• Coordinate customer complaints/requirements including supporting customer quality initiatives, assist with customer visits to resolve issues and/or support QA requirements.
• All other duties as assigned to support company goals.

Physical Demands/Work Environment

• Capacity to work indoors in an office, laboratory, and/or manufacturing environment.
• Ability to work in a stationary position for prolonged periods of time.
• Capability to lift objects or equipment weighing up to 40 pounds with or without reasonable accommodation.
• Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment.
• Ability to travel and/or attend meetings domestic and internationally outside of normal business hours.

Minimum Requirements

• Bachelor's degree in a mechanical or technical engineering discipline or, the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.
• Competent understanding to apply project management principles, methodologies, and documentation.
• Competent to organize, train and facilitate problem solving teams using statistical based, process improvement methods.
• Competent understanding of Geometric Dimensioning and Tolerancing (GD&T).
• Novice understanding of tolerance as it relates to design intent.
• Novice understanding of common industrial processes and/or controls.
• Competent understanding of Failure Mode and Effects Analysis (FMEA) processes.
• Competent at efficient use of time to effectively plan and execute multiple duties.
• General understanding of common assembly processes.
• Competent understanding of schematics.
• Competent understanding to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, etc.)
• Novice to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, contour/roundness measuring instruments, etc.)
• Competent ability to provide quality planning input to new product introduction and special project teams
• Proficient ability to communicate utilizing corporate office software.
• Competent ability to take verbal and/or written direction on tasks, training, or departmental / company policies.
• Competent ability to communicate, in English, with internal and external customers tactfully and professionally.