Manager, Technical Product Owner

Description The Manager, Technical Product Owner (TPO) leads the Information Technology (IT) development team(s) providing technology vision, systems development oversight and day-to-day operational management for all technology within their area of responsibility. Principal Responsibilities and Duties Provides technical leadership to all members of the product teams, both business and IT, to drive continual product innovation. Provides vision and direction to the IT development team(s) and stakeholders within and outside of the organization. Ensures the timely completion of all technology initiatives and remains actively involved in the continuous improvement of all products. Actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetable established by the company. In partnership with business leadership, ensures product development is aligned with product vision, roadmap and business expansion/growth opportunities. Develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap. Provides backlog management, iteration planning, and elaboration of the user stories. Works closely with the Business Product Owner (BPO) to create and maintain a product backlog according to business value or ROI. Leads the planning product release plans and sets expectation for delivery of new functionalities. Provides monthly status reporting of all projects to include schedules, scope and total estimated costs (including hours and other expenses). Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner. Responsible for the adherence to Service Level Agreements (SLAs) for all customer‑ facing and critical internal systems. Ensures team adherence to company programming standards and controls. Stays current on key technology developments that could involve a change to or improvement of products managed. Acts as a liaison for managed products with other areas of the company and within IT. Directs, organizes, supervises and assists product staff. Assumes responsibility for the efficient and effective operation of staff by: Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required. Making personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations. Other duties as assigned by management. Skills and Abilities Required Proven ability to lead critical business systems/applications. Experience developing business applications in either a waterfall or Agile manner. Experienced managing all aspects of software application development lifecycle (SDLC). Willingness to apply Agile processes and principles. Outstanding communication, presentation and leadership skills. Proven experience mentoring, coaching, and training less experienced staff. Excellent organizational and time management skills. Sharp analytical and problem‑solving skills. Creative thinker with a vision. Strong attention to details. Minimum Level of Preparation and Training Normally Required Bachelor’s degree in computer science, information systems or computer engineering or equivalent work experience. 5+ years of previous industry experience, preferable in a business services organization with similar characteristics as Cass. 1‑3 years of experience as Product Manager/Lead or IT Manager. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Cass Information Systems