Technical Program Manager

Job Title: Technical Program Manager


Location: Boston, MA (Hybrid)


Job Type: Contract


Experience: 10+ years


Role Summary

The client is seeking a Technical Program Manager to lead and manage enterprise-wide IT initiatives with a business-driven, customer service-oriented approach. The TPM develops detailed project plans, coordinates cross-functional workstreams, and manages risk, change control, and release schedules in close collaboration with both IT and agency business stakeholders. This is a highly visible role operating within a matrix environment, requiring hands-on delivery across the full project lifecycle.

Key Responsibilities
• Project Planning & Scheduling
o Develop detailed project plans with milestones, tasks, and activities in collaboration with IT and business stakeholders; maintain ongoing release schedules with agency business leaders.
• Architecture & Dependency Management
o Review architectural documents, manage system dependencies, and ensure proposed solutions are scalable and resilient.
• Risk, Change & Quality Management
o Prepare and execute plans for quality control, risk management, change management, and testing; monitor workstream scope and manage change control processes.
• Stakeholder Reporting & Communication
o Report project status and risks regularly to the Project Management team and stakeholders; prepare remediation plans and communicate resolution steps for open issues.
• Project Documentation
o Develop and maintain reports that effectively monitor project status; prepare requirements documentation, status reports, and work breakdown structures per Commonwealth policies.
• Compliance & Governance
o Adhere to Commonwealth project management methodology, quality assurance procedures, government security standards, and regulatory requirements throughout all engagements.
• Cross-functional Coordination
o Orchestrate multiple concurrent project activities across teams to ensure adherence to project plans, goals, and delivery timelines.

Technical Skills
• SDLC Methodologies: Agile, Waterfall (dual experience required)
• Project Management Tools: JIRA or similar PM tools
• MS Office Suite: Excel, Word, Visio, Outlook, SharePoint, PowerPoint (advanced proficiency)
• Program Management: Enterprise IT project delivery, work breakdown structures, release management, risk management, change management
• Compliance & Security: Government security standards, regulatory requirements
• Preferred / Nice-to-Have: Intelligent Document Management project delivery, AI project delivery