Technical Support Engineer - Robotics

Salary: $60,000 - 65,000 per year Requirements: Bachelors degree in chemistry, engineering, or a related scientific or technical discipline, or equivalent relevant experience At least 3 years of experience in laboratory instrumentation, automation, technical support, or a related field preferred Strong mechanical aptitude and demonstrated troubleshooting ability Working knowledge of laboratory techniques, sample preparation, and basic analytical chemistry Experience with laboratory robotics, automated sample preparation, or analytical instrumentation preferred Familiarity with sample preparation for SVOC analysis, metals digestion, or environmental testing is a plus Excellent technical troubleshooting and problem-solving skills Strong hands-on mechanical and technical abilities Excellent written and verbal communication skills, including the ability to explain complex technical concepts clearly Strong presentation and teaching skills, with the ability to adapt training to different audiences Ability to work independently, make sound technical decisions, and manage challenges at customer sites Strong organizational and time-management skills Ability to work effectively as part of a collaborative team Willingness to continually learn new instruments, software, and analytical applications Professional, customer-focused approach with an emphasis on building lasting relationships Ability to travel approximately 50–75% of the time, typically for overnight trips of 2–5 days Ability to travel primarily within the United States, with occasional international travel Ability to obtain and maintain a valid passport Valid drivers license and acceptable driving record Responsibilities: Install robotic and automated sample preparation instruments at customer sites Train customers to use our instruments Provide applications support and troubleshoot technical issues Develop expertise in our robotics product line Help customers integrate our instruments into their laboratories Technologies: Support Robotics More: We at SEAL Analytical are seeking a technically skilled, hands-on professional to join our Technical Support team, specializing in robotic and automated sample preparation instruments. This role combines mechanical aptitude, laboratory knowledge, problem-solving, and clear communication with customers who have varying levels of experience. The position involves working independently at customer locations and frequent travel, primarily within the United States. last updated 42 week of 2026