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Change Management Manager

Fox Service Company

Change Management Manager

The Change Management Manager is responsible for overseeing the end-to-end change management process, ensuring all changes are executed in alignment with company procedures, international standards, and customer or regulatory requirements. This role functions similarly to a Program Manager, with a strong focus on mitigating risk, safeguarding organizational interests, and enabling successful, compliant change execution across the enterprise. The Change Management Manager will serve as a key gatekeeper for approving, delaying, or rejecting change requests while facilitating training, communication, and governance. This role requires an experienced professional with a background in the automotive industry and a solid understanding of APQP, IATF 16949, and AIAG core tools.

Position Responsibilities:

  • Ensure all changes follow defined change management processes and procedures.
  • Validate compliance with international standards, statutory/regulatory requirements, and customer-specific requirements.
  • Protect the organization from changes that could negatively impact business operations, customers, or compliance status.
  • Approve changes for progression to the next step of the process.
  • Reject changes identified as high-risk or detrimental to the company.
  • Request additional information when needed to confirm change validity.
  • Schedule special reviews for emergency changes.
  • Delay approval when critical stakeholders are not present or available.
  • Delay change processing based on resource availability, customer impact, or other priority considerations.
  • Provide training on the change management system to employees, leaders, and stakeholders.
  • Require attendance and active participation in change request review board meetings.
  • Ensure alignment and transparency across departments regarding approved and pending changes.

Specific Knowledge, Skills or Abilities Required:

  • Proficiency in Microsoft Excel (pivot tables, charts, formulas) and PowerPoint.
  • Lean Manufacturing background (strongly preferred).
  • Experience managing supplier change requests.
  • Hands-on problem solving and corrective action experience (e.g., 8D methodology).
  • Strong written and verbal communication skills; able to convey technical information clearly.
  • Ability to manage multiple tasks in a deadline-driven environment.
  • Detail-oriented with strong problem-solving and analytical thinking skills.
  • Experience using AI tools or platforms to support data-driven tasks.
  • Collaborative mindset with a willingness to learn and grow in a fast-paced environment.
  • Demonstrated experience managing changes in the Automotive industry.
  • Program/Project Management experience, including leading or participating in APQP as a Tier 1 supplier or with an automaker.
  • Proficiency with AIAG Core Tools (APQP, PPAP, FMEA, MSA, SPC).
  • In-depth knowledge of IATF 16949 change management requirements.

Position Qualifications:

Education:

  • Bachelor's Degree Preferred

Experience:

  • 7+ years of Program/ Project Management in a manufacturing environment. Automotive industry required.

Preferred Experience:

  • Lean Manufacturing background (strongly preferred).
  • Experience managing supplier change requests.
  • Conducting IATF 16949 audits.
  • Hands-on problem solving and corrective action experience (e.g., 8D methodology).

Work Environment and Physical Requirements:

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the job's essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations, and social/recreational programs – on merit and the principles of equal employment opportunity.

Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.

Vacancy posted 1 day ago
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