Resident Care Supervisor

The Detroit Free Press has ranked Homestead as a TOP WORKPLACE, and we are hiring! Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met. The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on‑call position. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. This position will be helping our dementia residents. Love for seniors is a must! Previous experience caring for seniors, managing care staff and ability to be on‑call as needed, are requirements. Full time, First shift 7:00am 3:00pm. Duties Maintain employee files Review shift supervisor checklists Cover open shifts as needed, including call offs. Keep on‑call phone. Assist residents with care dressing, bathing and toileting Follow up on issues, review 24‑hour logs—corrective actions for med errors, absences, etc. Assess any care complaints Payroll – review for missed punches, missed lunches, etc. and follow up Enter shift pick‑ups and shift trades Create schedules for staff and prepare shift assignments Schedule and interview applicants Conduct QA audits, review incident reports/med errors and put interventions/training in place – involve nurse as necessary Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week Order clinical supplies Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s Ensure government forms are completed and correct Benefits Opportunities for advancement Medical, dental and vision insurance Employee recognition events Paid time off Requirements Prior experience managing a senior living facility (2 years). Dementia unit is a plus Able to be on‑call for all three shifts, as needed Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations Proficient in organizational, time management skills Demonstrates good judgment, problem solving and decision‑making skills Demonstration of proficiency in computer skills Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed #J-18808-Ljbffr Homestead Healthcare