Client Services Coordinator

The ideal candidate is warm, empathetic, detail-oriented, and thrives in a team environment. You’ll be the first point of contact for clients, often assisting with sensitive orders like funerals, so compassion and professionalism are key. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced floral shop setting. Responsibilities Greet and assist walk-in clients with warmth and professionalism Answer phones and guide customers through placing flower orders, including sympathy arrangements Provide accurate information on products, pricing, and availability Coordinate with floral designers and team members to ensure smooth order processing Perform accurate data entry and manage order tracking systems Qualifications 1–3 years of customer service or front desk experience Kind, patient, and professional phone etiquette Strong organizational skills and ability to multitask Excellent written and verbal communication skills Team player with a high level of attention to detail #J-18808-Ljbffr