Restoration Crew Chief

Job Description

Job Description

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Restoration Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Key Responsibilities

• Lead water, fire, and mold mitigation projects from start to completion
• Perform and supervise demolition, drying, moisture mapping, and equipment setup
• Communicate clearly with homeowners and insurance adjusters
• Document jobs thoroughly (photos, notes, moisture readings)
• Ensure safety compliance and quality control on every project
• Manage 1–2 technicians per job
• Maintain vehicles, tools, and drying equipment

This role is approximately 60% field production work and 40% customer communication and documentation.

Qualifications

• IICRC certification (WRT and ASD preferred)
• Proven experience leading a mitigation crew or serving as senior technician
• Ability to lift 50+ pounds and work in attics, crawlspaces, and active job sites
• Valid driver’s license
• Strong communication and leadership skills

This is not an entry-level position. Restoration experience is required.

Compensation & Benefits

• Competitive compensation package including signing bonus

• Paid vacation
• Health insurance with 100% contribution for employee
• Dental/Vision/Supplemental insurance
• Clear growth path into Operations or Project Management roles