Loan Sales Specialist

Your Role Key responsibilities include: Effectively multitask and adapt to dynamic demands, ensuring timely and efficient service. Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals. Develop and maintain customer connections by engaging throughout the loan process and life cycle, presenting tailored solutions based on needs. Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations. Engage with customers and other departments via phone, email, chat, and internal systems. Demonstrate passion for achievement with a goal-oriented attitude. Educate customers on optional insurance products, ensuring thorough understanding of loans, terms, and options. About You The company is looking for: High School Diploma or GED. Preferred experience in sales, collections, or customer service. Bilingual in Spanish is preferred. Compensation & Benefits Annual salary plus incentives. Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances. Up to 4% matching 401(k) plan. Employee Stock Purchase Plan with 10% share discount. Tuition reimbursement. Paid time off: 15 vacation days per year (prorated), paid sick leave as per state/local ordinance (prorated), 11 paid holidays including 4 floating holidays (prorated). Paid volunteer time: 3 days per year (prorated). Career Progression Opportunities to advance toward leadership roles such as Branch Manager and District Manager through robust training programs. #J-18808-Ljbffr