Sales Team Manager

Responsibilities Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving key metrics. Inspire and motivate the sales team to deliver positive customer experiences and drive sales through genuine relationships, personalized service, product recommendations, and a visually appealing sales floor. Develop and implement strategies for successful promotional and grassroots events, leading the team in customer outreach, clienteling, and omnichannel initiatives. Collaborate with store operations to support floor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet objectives. Participate in weekly leadership workload planning meetings to ensure all company‑directed and grassroots event activities are prepped, planned, and scheduled. Partner with store HR to align associate schedules with business needs and traffic plans. Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence. Set and communicate clear team priorities and expectations. Enhance individual and store results by regularly reviewing associate performance, conducting coaching conversations, and embracing continuous learning opportunities. Drive team retention and engagement by recognizing contributions, celebrating achievements, and promoting upcoming activities. Foster a positive store culture where team members understand their role in achieving goals and feel valued. Support timely filling of open positions through recruitment, interviewing, and career development conversations to build a ready‑now bench of talent. Oversee associate onboarding experience, ensuring structured onboarding completion. Effectively manage shortage control and inventory accuracy, ensuring compliance with asset protection, product protection standards, safety guidelines, and security protocols. Qualifications 3+ years of retail leadership experience with a dedication to customer experience excellence. Ability to apply analytics, experience, and judgment to make timely and effective business, people, and profitability decisions. Strong mentorship, effective communication, and side‑by‑side coaching skills. Self‑directed and able to work with minimal supervision in a deadline‑driven environment. Excellent communication skills and comfort with technology (smartphones, tablets, Windows‑based systems). Committed to continuous learning and development. Available to work a flexible schedule, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch, lift, carry, and move at least 40 lbs. Exempt position with monthly bonus eligibility. Equal Employment Opportunity Statement We are an Equal Opportunity Employer. Belk is an equal‑opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law. #J-18808-Ljbffr Belk, Inc. & Belk eCommerce LLC.