Assistant Manager

Job Details: Job Location: Lakeview Site 19 - Riverhead, NY 11901 Salary Range: $24.00 - $24.77 Hourly IRA/ICF Assistant Residential Manager Under the direct supervision of the IRA/ICF Manager, the Assistant Residential Manager will oversee and maintain successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. The Assistant Residential Manager is expected to carry out responsibilities with the utmost professionalism, forward‑thinking, and a positive role‑model. Duties Demonstrate ability to problem solve, multi‑task, and conduct research to resolve program concerns in a timely manner. Flexible schedule with availability to deploy to the site, as needed. Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties. Provide training, direction, and supervision to full time, part time, or on‑call Direct Support professionals assigned to the program; maintain meticulous records to track attendance, compliance and outcomes; maintain own training compliance. Coordinate all services for Individuals - including linkages to day treatment, medical, psychiatric, financial, etc. considering the Individuals’ choice. Thoroughly ensure the program is prepared for External DQI Audits; conduct regular self‑audits of records to identify areas of concern. Oversee and implement agency medication protocols; work collaboratively with the Direct Support Professionals and the RN/LPN to ensure OPWDD Medication protocols are followed by staff. Work cooperatively with the Residential Manager to conduct mandatory staff meetings at least once per month - preparing a thorough, professional agenda; maintain minutes of staff meetings as well as a sign‑in sheet; attend monthly managers’ meeting, showing up timely and prepared to present on Program updates. Develop specific Residential Habilitation Plans/LRO/SRO for the individuals, work in conjunction with the Case Manager/QIDP to conduct reviews every six months as required – and invite all parties the Individual deems necessary to partake in their Life Plan/CFA; maintain active target dates on the Residential Habilitation Plan/LRO/SRO necessary for service delivery. Coordinate the implementation of Residential Habilitation Goals LRO/SRO, including staff assignments for goal‑related activities, data collection, progress notes, billing requirements. Work collaboratively with the clinical department (BIS) to complete/oversee ABC sheets, other behavioral tracking mechanisms making certain that Behavior Plans are successfully implemented; maintain records and submit according to program due dates. Utilize Precision Care for all documentation; create monthly summaries based on progress notes; identify areas of concern and appropriately address with assigned team member. Assist with the management of staff schedules, required trainings and staff onboarding process. Participate in the admission/discharge process, including trial visits, and 30‑day discharge follow‑up report. Confidently represent agency to other service providers and community groups. Oversee the cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals. Review the weekly menu, making any needed changes. Submit weekly Food ledgers/receipts and monthly recreational receipts, van logs/receipts, etc. Maintain documentation of annual/bi‑annual medical appointments (i.e., physical /PPD/Psychiatric/Psychosocial). Accompany residents to medical appointments utilizing agency vehicle; assign to Residential staff where possible. Commitment to professional development. Ability to exercise sound judgement always. Ability to keep up with a multitude of emails via Microsoft Outlook; perform other duties via Microsoft Suites (Excel, Word, Teams). Effectively manage time, organize workspace, demonstrate proactive planning / prioritize to accomplish responsibilities. Ensuring organization of monthly recreation activities to promote independence, wellness and community integration. Establish and maintain professional, interpersonal relationships; develop constructive and cooperative working relationships. Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation of staff and individuals. Minimum Qualifications A High School Diploma with at least 1 year of experience working with the Developmentally Disabled population. Graduate from an accredited college or university with a degree in the field of human services preferred. #J-18808-Ljbffr