Community Manager

POSITION SUMMARY:

The Community Manager is responsible for the overall management, operation, and performance of a manufactured housing community. This includes ensuring resident satisfaction, maintaining property standards, achieving financial goals, and overseeing on-site staff and vendors. The role combines customer service, operational oversight, and business management to create a safe, welcoming, and profitable community environment.

This is a fully on-site role, requiring a consistent physical presence at the community to support day-to-day operations and resident needs.

KEY RESPONSIBILITIES:

Operational Management

• Oversee the daily operations of the manufactured housing community, ensuring compliance with company policies and local/state regulations.
• Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards are met.
• Manage the rent collection process, enforce lease terms, and handle delinquency and eviction processes as necessary.
• Coordinate with maintenance staff and contractors to ensure timely completion of repairs, capital improvements, and lot/home readiness.

Financial Management

• Prepare and manage annual operating budgets, control expenses, and track variances.
• Review and approve invoices, monitor utility usage, and implement cost-control measures.
• Maximize occupancy and revenue through effective marketing, retention, and rent optimization strategies.

Resident Relations

• Foster a positive, professional relationship with residents and ensure prompt resolution of concerns or complaints.
• Organize and oversee community events and programs that promote resident engagement and satisfaction.
• Ensure compliance with fair housing laws and company policies in all resident interactions.

Leadership & Team Management

• Recruit, train, and supervise on-site team members (e.g., assistant manager, maintenance technician, groundskeepers).
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Promote a culture of accountability, teamwork, and continuous improvement.

Compliance & Reporting

• Maintain accurate records of leases, rent payments, maintenance work orders, and other community documentation.
• Prepare and submit required reports to corporate management in a timely manner.
• Ensure compliance with all state, local, and federal housing regulations, including fair housing, ADA, and environmental standards.

QUALIFICATIONS:

Education & Experience

• Ability to read and write at a high school level required; high school diploma or equivalent is preferred.
• Minimum of 3 years of property management experience; experience in manufactured housing communities is strongly preferred.
• CAM (Certified Apartment Manager), MCM (Manufactured Community Manager), or similar certification a plus.
• Ability and willingness to work on-site at the community on a full-time basis.

Skills & Competencies

• Strong leadership and interpersonal communication skills.
• Financial acumen, including budgeting, rent collection, and expense management.
• Knowledge of property management software (e.g., Yardi, Rent Manager, AppFolio).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Customer service-oriented with strong problem-solving abilities.
• Working knowledge of Fair Housing Laws and landlord-tenant regulations.

Physical Requirements

• Ability to walk the property and inspect homes/lots regularly.
• Must be able to lift up to 25 pounds occasionally.
• Occasional after-hours responsibilities may also be required.

COMPANY:

Everabode Property Management LLC (EPM) is a newly established property management company focused on operating and enhancing manufactured housing communities across multiple states. Backed by a longstanding real estate firm with deep expertise in the manufactured housing industry, we offer both the entrepreneurial excitement of building a company from the ground up and the stability of experienced industry leadership.

At EPM, we are committed to:

• Resident-Centered Service – creating communities where residents feel valued and supported.
• Operational Excellence – ensuring efficiency, compliance, and high performance across our portfolio.
• Growth & Innovation – expanding our footprint while modernizing community management.

Joining EPM means helping shape our culture and future success during this foundational phase. It’s a unique opportunity to take on meaningful responsibility, grow your career, and play a central role in building something new — with the resources and backing of a proven leader in the manufactured housing industry.