Senior Medical Director, Patient Safety and Quality

divh2Senior Medical Director, Patient Safety and Quality/h2pThe Senior Medical Director, Patient Safety and Quality is a senior clinical leader responsible for setting the vision, strategy, and execution of patient safety and clinical quality priorities across Oak Street Healths national primary care network. This role directly manages the Patient Safety team and is accountable for building, sustaining, and continuously advancing a culture of safety, transparency, and high reliability./ppThe role ensures that safety and quality principles are embedded across care delivery, clinical workflows, and the patient experience, and that improvement efforts are aligned with organizational goals, regulatory requirements, and industry best practices. The role partners closely with clinical, operational, pharmacy, technology, and enterprise safety leaders to reduce harm, standardize safe practices, and improve outcomes at scale./ppTo maintain strong connection to frontline care and patient experience, the Medical Director provides direct patient care in a primary care setting one to two days per week./ph3Core Responsibilities:/h3pStrategic Leadership/pulliDirectly manage the Patient Safety team and establish organizational priorities for patient safety and quality initiatives./liliAccountable for organizational patient safety and quality performance./liliBuild and sustain a culture of safety that promotes transparency, learning, and accountability across the organization./liliProvide national leadership for patient safety and quality strategies, priorities, and programs./liliAlign safety and quality initiatives with Oak Street Healths mission, enterprise strategy, regulatory requirements, and industry best practices./liliPartner with EPSO, HCD and Oak Street enterprise safety leadership to align priorities, share learnings, and drive systemwide improvement./liliEmbed safety and quality principles into the care model, clinical workflows, team-based practices, and patient experience./li/ulpSafety and Quality Governance/pulliServe as Co-Chair of the Clinical Quality Committee, overseeing quality strategy, outcomes measurement and improvement initiatives./liliServe as Co-Chair of the Safety Committee, overseeing safety strategy, risk mitigation, event learning, and organizational response./liliCollaborate with the Pharmacy Therapeutics (PT) Committee to advance medication safety, optimize prescribing, and mitigate risk./liliPartner across nursing, clinical operations and population health to align and advance patient safety and quality initiatives across the organization./liliPartner with enterprise governance bodies to ensure clear accountability, alignment, and execution across committees, markets, and functions./li/ulpSafety and Quality Programs/pulliOversee the design, implementation and sustainability of evidence-based safety and quality programs, including medication safety, infection prevention, diagnostic safety, chronic disease management and safe transitions of care./liliEnsure robust systems for incident reporting, case review, learning and resolution./liliLead or oversee root cause analyses and ensure timely, effective corrective and preventive actions./liliPartner with IT and clinical informatics teams to ensure technology and EMR workflows support patient safety and quality improvement./li/ulpMeasurement and Improvement/pulliEstablish, monitor, and report key safety and quality metrics and dashboards across markets./liliUse data to identify trends, risks, and opportunities for system redesign./liliDrive continuous improvement using methodologies such as PDSA, Lean, or Six Sigma./liliEnsure learnings are translated into sustainable practice change./li/ulpEducation and Engagement/pulliDevelop and deliver education for clinicians and care teams on patient safety principles, human factors, and error prevention./liliEngage frontline staff in improvement initiatives and feedback loops./liliPromote multidisciplinary teamwork, effective communication, and safe handoffs across care settings./li/ulpCollaboration and External Alignment/pulliPartner with regulatory, accrediting, and oversight bodies to ensure compliance and readiness./liliCollaborate with payer, community, and enterprise partners to advance safety and quality beyond the clinic./liliRepresent Oak Street Health externally as a thought leader in patient safety and quality./li/ulh3Qualifications:/h3ulliPhysician (MD or DO) or Nurse Practitioner (DNP preferred) with active, unrestricted license./liliBoard certification in a primary care specialty (Family Medicine, Internal Medicine or Geriatrics)./liliMinimum of 5 years of clinical experience; demonstrated leadership experience in patient safety and/or quality improvement required, including leading programs, teams, or initiatives at scale./liliStrong knowledge of safety science, human factors, and systems-based approaches to care./liliExcellent communication, collaboration and change management skills./li/ulh3Reporting Structure:/h3ulliReports to the Chief Medical Officer of Oak Street Health/liliWorks in close partnership with operational leadership, enterprise safety leaders, quality teams, and governance committees./li/ulh3Location:/h3pMust reside in a current Oak Street market and be open to regular travel./ph3Pay Range/h3pThe typical pay range for this role is:/pp$184,112.00 - $396,550.00/ppThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program./ppOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong./ppGreat benefits for great people/ppWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families./ppThis full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility./ppAdditional details about available benefits are provided during the application process and on Benefits Moments./ppWe anticipate the application window for this opening will close on: 04/24/2027/ppQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws./p/div