Case Manager

Position Summary
The Case Manager will complete contractually required enrollment steps, a comprehensive assessment and corresponding service planning for potential participants in our Youth Employment programs, which afford young people 18-24 access credential training in the health care sector. This work will be done in collaboration with each participant to elevate their experiences, their strengths, their interests, and their voice. The Case Manager will meet with each participant on their caseload weekly to provide counseling and comprehensive case management in accordance with the service plan. The Case Manager also meets with past participants a minimum of once per month. The Case Manager also complete all necessary data entry related to this work and support the larger team with other program activities, such as outreach and recruitment, workshops, post exit placements, etc.

Essential Job Functions and Responsibilities

• Assess each applicant for program fit and match with contractual enrollment criteria.
• Complete a thorough assessment and design a corresponding service plan in collaboration with each qualifying applicant. Complete necessary enrollment paperwork.
• Meet with program participants regularly to discuss barriers to program persistence and persistence in a post-exit outcome. Make referrals to other service providers as necessary and ensure participants follow through with all referrals.
• Offer crisis counseling and group work when appropriate.
• Assure quality, timely data entry into any funder-mandated databases and the agency’s Salesforce instance.
• Complete exit steps at the end of each cohort and assist with the placement into positive outcomes for all youth.
• Support a culture of professionalism designed to teach and cultivate real-world working experience for the youth and young adults served.
• Assist in identifying and developing services and programs not currently being offered.
• Collaborate with balance of program team to fulfill all program functions and services that may need additional support.
• Provide leadership to agency’s Case Management Team.
• Perform all other duties assigned by supervisor.

Knowledge, Skills and Abilities

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• A passionate commitment to OBT’s mission and vision.
• A track record in providing comprehensive case management services to young adults and adults. Familiarity with the public and nonprofit social service systems and entities that target this population.
• Demonstrated experience developing programmatic systems to enhance program outcomes.
• The ability to establish strong working relationships with team members, colleagues, participants, and external stakeholders.
• The ability to consistently develop and refine the program model and processes to create successful outcomes for participants and staff.
• Experience working on multiple projects and balancing competing priorities.
• Strong skill set in data management and data tracking; demonstrated experience managing data collection, analysis, and reporting.

Education and Experience/Training

• A master’s degree in social work or related degree preferred; BA required
• A minimum of 5 years’ experience in a social worker or comparable role with an adolescent or young adult population.

Salary

$60-65,000