Business Services Consultant

Job Description

Job Description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

TITLE: Business Services Consultant

REPORTS TO: Employer Services Manager

LOCATION: Deep East Texas Workforce Development Area

EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Career Team is seeking a Business Services Consultant to provide expert consulting services to businesses, assisting them in navigating workforce solutions and maximizing their hiring and retention strategies. Work is performed under the supervision of the Employer Services Manager.

Your Impact on Career TEAM's Success :

• Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to develop job orders, employment arrangements, and work-based learning opportunities
• Plan and execute recruiting and hiring events for employers across industries and for diverse job seekers, using in-person and virtual platforms
• Collaborate closely with community and business partners to plan and execute recruiting events
• Deliver presentations to employers and program participants about employment opportunities and labor market information, in person and virtually
• Assist in implementing new Business Services programs and services with employers
• Negotiate and develop transitional and permanent job opportunity agreements with businesses for On-the-Job Training, subsidized work experience, transitional jobs, and other programs as needed
• Interact with employers to create job orders and fill job vacancies
• Respond to and resolve local business needs through available resources
• Conduct employer follow-up to assess service quality and the quantity of referrals
• Work with program staff to match job seekers to work-based learning opportunities
• Develop workplace talent through work-based learning, reinforcing employer expectations
• Provide career planning and advisement services to assist with job placement, advancement, and retention
• Assist with successfully placing participants in unsubsidized employment
• Track program participants for successful participation and report on job placements and new employer partnerships
• Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome them
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

This position is expected to be onsite, with regular travel to employers and community partners across the service area.

To Qualify for This Role, You Must Have :

• Bachelor's degree in Business Administration, Human Resources, or a related field, or previous experience in business consulting, workforce development, or a similar role
• Knowledge of the WIOA program and work-based learning requirements (On-the-Job Training, work experience, and transitional jobs)
• Strong understanding of workforce solutions, job placement strategies, and employer engagement practices
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses
• Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes
• Familiarity with labor market trends and employment laws and regulations affecting businesses
• Proficiency in Microsoft Office Suite and CRM software for managing client relationships
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
• Strong relationship-building skills, with the ability to gather information and provide solutions that exceed expectations
• Ability to multitask in a fast-paced environment, with strong listening and problem-solving skills
• Ability to work independently with minimal supervision and effectively as part of a team
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role :

• Master's or MBA degree
• Bilingual or multilingual
• Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners
• Strong multitasking abilities and a proactive approach to tasks

Salary : $37,000 - $40,000/yr

Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time

Travel : 25% within and outside the designated worksite

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature; Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.