Executive Director, Quality Management & CX Transformation
SoTalent
SoTalent is seeking an Executive Director for Quality Management to lead enterprise-wide strategies in their Tampa location. In this hybrid/office-based role, you will oversee quality management across large contact centre operations, focusing on transforming QA into a data-driven, outcome-based framework. The ideal candidate will have over 10 years of experience in quality management, strong leadership in managing large teams, and a deep understanding of compliance within the financial services sector. #J-18808-Ljbffr SoTalent
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Executive Director, Quality Management & CX Transformation in Tampa, FL vacancy
- Executive Director - Quality Management (Contact Centre Enablement) Industry: Financial Services / Insurance / Contact Centre Operations Work setting... ...-scale contact centre operations. The focus is on transforming traditional QA into a data-driven, outcome-based framework...TransformationWork at office
$221.41k - $280.07k
.... Alliance Sales Executive, Associate Director, Adobe – Industrial... ...opportunities, shaping transformative conversations, and... ...customer experience (CX), digital commerce,... ...account or alliance manager ~ Direct experience... ...demonstrate these qualities. EY | Building...TransformationSummer holidayFlexible hoursEY
Tampa, FL2 days ago$127.31k - $236.79k
AdventHealth is seeking an experienced executive leader for home health services in Tampa Bay. The role involves overseeing operations... ...candidates should possess extensive experience in healthcare management, specifically in home health, along with strong leadership and...Suggested- Bileddo Associates is seeking an Executive Director of Home Health for the Greater Orlando and Tampa Bay markets. The role demands strategic... ...possess over 10 years in healthcare, including substantial management experience, with expertise in home health operations. This is...SuggestedFull time
$221.41k - $280.07k
...Charlotte Alliance Sales Executive, Associate Director, Adobe - Industrial Products... ...opportunities, shaping transformative conversations, and positioning... ...customer experience (CX), digital commerce, personalization... ...an account or alliance manager Direct experience selling...TransformationSummer holidayFlexible hours- ...Administrative Officer, this executive will lead university-wide... ...improvement, service design, change management, and cross-functional... ...senior leadership role, such as Director, Associate Vice President,... ...-scale, enterprise-wide transformation or experience improvement initiatives...Transformation
University of South Florida
Tampa, FL1 day ago - ...representing continuous improvement, transformation strategy, and the... ...work side by side with product managers, designers, engineers, and... ...learning, improve decision quality, and increase team throughput... ...demonstrate value through real execution. Translate technical AI...TransformationShift work
- ...Associate Director, IT Asset Management And ServiceNow Platform Delivery Are... .... The team delivers high-quality information through activities... ...wide ITAM and ServiceNow transformation programs, driving efforts... ..., and outcomes Drive execution across agile and hybrid...TransformationRemote workFlexible hours
Dtcc
Tampa, FL4 days ago $195.23k - $351.41k
...Opportunity As a Digital Product Management- Omnichannel New Member... ...omnichannel onboarding experience in executive meetings and provide thought... ...to continually maintain and transform USAAs digital/technology... ...of the USAA Board of Directors. The above description reflects...TransformationFull timeH1bWork at officeRemote workRelocation packageFlexible hours- ...offering end-to-end solutions in Digital Transformation, Digital Consulting and Business... ...Data Engineers, Architects, Project Managers, Quality Analysts, Strategists, spanning across... ...multiple time zones. Job Summary As the Executive Account Manager (EAM) reporting...TransformationContract workShift work
ISA Consulting Group
Tampa, FL2 days ago $221.41k - $280.07k
...working world. Alliance Sales Executive, Associate Director - SAP (Tax Integration)... ...these reasons, finance transformation, in conjunction with re-... ...vendors to address data management, agentic AI, supply chain... ...on our clients for high quality enterprise data/technology...TransformationSummer holidayFlexible hours$221.41k - $280.07k
...working world. Alliance Sales Executive, Associate Director - NVIDIA - Financial... ...opportunities, shaping transformational AI conversations, and positioning... ...and relationship‑management skills Bachelor’s degree... ...candidates to demonstrate these qualities. EY | Building a better...TransformationSummer holidayFlexible hours- Capgemini is seeking an experienced Test Lead/Manager to oversee the end-to-end testing strategy for their SAP S/4HANA transformation program. The role, based in Tampa, FL, requires a leader who ensures quality delivery across all workstreams and facilitates seamless system...TransformationRemote job
$169.01k - $370.53k
...practice is at the forefront of transformation, offering excellent... ...currently seeking a Specialist Director, MAST Application Penetration Testing Lead to join our Managed Services practice. Responsibilities... ...practices Develop and execute go-to-market (GTM) strategies...TransformationH1bLocal areaKPMG
Tampa, FL1 day ago$195k - $225k
...overall goals and objectives. Leads and manages the current and future shared services... ...through robust change management execution. Leverages performance indicators (KPIs... ...record of leading organizations through transformation, process standardization, and...TransformationWork at officeWork from homeJake Marshall LLC
Tampa, FL2 days ago$130.88k - $196.32k
...provide proactive insights, quality assurance and oversight of the... ...the development and execution of the annual plan, performance... ...BCBS 239 Office and senior management. Manage an international based... ...summaries of QA results. Lead transformation initiatives to modernize...Transformation- ...Executive Director, Partnership Commercialization For Global Merchant Services Merchant Services... ...strategies for building and managing a robust partnership ecosystem. This... ...influencing product, sales, and technology transformations within the Payments Industry and...Transformation
$155k - $410k
...to human resources, talent management, and organisational development... ...end organisation and talent transformation initiatives to support the... ...reputation, understanding that quality, integrity, inclusion and a... ...trust and innovation. As a Director, you will demonstrate...TransformationFull timeTemporary workH1bPwC
Tampa, FL2 days ago$25k - $50k
...escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from... ...a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them,...TransformationMinimum wageContract workLocal areaWipro
Tampa, FL5 days ago$80 - $83 per hour
Digital Product Manager - Contact Center Technology & AI Servicing... ...servicing operations, digital transformation, AI-driven servicing... ...Strategy & Roadmap Define and execute product vision, strategy, and... ...Transformation Customer Experience (CX) Digital Transformation...TransformationContract work$200k - $240k
...will serve as a dual‑hatted, high‑impact executive responsible for designing, securing,... ...forward‑thinking technologist who can manage day‑to‑day global engineering while steering... ...excellence and cutting‑edge digital transformation, ensuring our global network is highly...TransformationRemote workFlexible hoursDepot Connect International
Tampa, FL2 days ago- ...Director of Stress Testing Are you ready to make... ...measure, monitor, and manage market, liquidity, and... ...critical governance and quality assurance capabilities... ...will lead the design, execution, and governance of stress... ..., embracing transformation while fostering a culture...TransformationRemote workFlexible hours
$82.08k - $193.44k
...job* Permanent* Experienced Professionals* Quality Engineering & Testing* ID 492666-en\_USChoosing... ...are seeking an experienced Test Lead / Manager to oversee the end-to-end testing strategy for our SAP S/4HANA transformation program. This role is critical to ensuring quality...TransformationPermanent employmentFull timeLocal areaRemote work- Fairygodboss is looking for a Control Manager, Vice President, to join our Payments Transformation team in Tampa, Florida. This role involves overseeing control frameworks, risk assessment, and compliance, ensuring effective operations in one of the world’s largest payment...Transformation
$150k - $175k
Fay Financial is seeking a VP of Customer Contact Administration in Tampa, Florida. This role is responsible for managing the customer contact technologies and strategies, especially the NICE CXone platform. Candidates should have over 10 years of experience in contact...$100k - $170k
A leading global consulting firm is looking for a Senior Associate in Digital Finance Transformation. You will partner with finance leaders to modernize ERP systems and improve reporting while delivering measurable business impact. The ideal candidate has 4-8 years of...Transformation- ...Human Resources is a key member of the executive leadership team, responsible for building... ...Establish a rigorous performance management culture focused on results, accountability... ...leadership transitions, and organizational transformation. Promote employee engagement, safety...TransformationLive inWork at officeWorldwide3 days per week
Seven Seas Water Group
Tampa, FL3 days ago - ...Product Director In Ai Transformation Ignite your passion for product innovation... ...cycle time, and increase quality. Partner with functional... ...work shifts from manual execution to AI-assisted/AI-orchestrated... ..., training, incentives, manager enablement, communities of...TransformationShift work
- Pegasystems, Inc. is looking for a Client Executive to lead complex enterprise sales cycles and drive strategic initiatives for digital transformation in the LATAM market. You'll engage with C-suite executives and influence product direction while owning the complete sales...Transformation
$80k - $158k
...address clients’ most complex digital transformation needs. Leveraging our holistic... ...Description Technical Project Manager Role focuses on Project... ...ensuring scope, cost, schedule, and quality adherence Lead project planning, execution, monitoring, and closure across...TransformationMinimum wageLocal areaWipro Technologies
Tampa, FL10 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Executive Director, Quality Management & CX Transformation. Be the first to apply!
Related searches
- chief content officer Tampa, FL
- executive director foundation Tampa, FL
- assisted living executive director Tampa, FL
- chief of psychiatry Tampa, FL
- associate executive director Tampa, FL
- chairman Tampa, FL
- creative executive Tampa, FL
- housing executive Tampa, FL
- chief academic officer Tampa, FL
- executive director Tampa, FL