Case Manager- Full Time

Case Manager – Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job The Case Manager supports the clinical services department by providing case management to the different units within the facility. The role is responsible for overall discharge resource connection, aftercare planning, and patient placement based on their individual needs and treatment team directions. The Case Manager maintains routine contact with referral sources and providers, keeps resource files updated, and participates in quality care monitoring for the department. Roles and Responsibilities

ESSENTIAL FUNCTIONS

Participates in the development of the service plan. Implements activities and/or programs and provides services to patients in line with their individualized service plan (ISP) within the case manager’s scope of practice. Collaborates with the patient and family or significant others to create an effective aftercare service plan, explaining available options and their pros/cons. Maintains the patient’s comprehensive clinical record, documenting assessments, services, coordination of care, and discharge planning; coordinates releases and faxing records to providers. Coordinates referrals and connections for patients with mental illness and/or substance use, accessing psychiatric, therapy, community-based services, employment, housing, or other placement options. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, families, and medical providers to ensure implementation of all services prescribed in the ISP. Ensures all appropriate referrals for identified services are made and coordinated with contracted network providers or community resources. Coordinates referrals or completes screening and assessment of all caseload patients for financial entitlements (AHCCCS, SSI/SSD, etc.) and completes AHCCCS applications when criteria are met. Assures that discharge planning begins at admission, obtaining collateral input from providers and support staff. Ensures the development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services. Ensures all contact with referral source or other treatment providers is completed within the designated timeframe and documented accordingly. Makes arrangements for community resources to facilitate discharge and provides necessary documentation to other providers to support continuum of care. Employs appropriate crisis intervention techniques as needed. Communicates relevant patient information to the treatment team and participates in team discussions evaluating patient goals, objectives, and motivations. Schedules after‑care appointments for patients with PCPs, psychiatrists, next‑level therapy programs, and living arrangements. Education, Experience and Skill Requirements Bachelor’s Degree in a behavioral health area, marketing, business administration, or a related field preferred. One or more years of prior related experience in Behavioral Health preferred. Previous experience in case management preferred. Licenses, Designations, and Certifications CPR and de-escalation/ restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility requirements. Work Location This position is onsite at the facility and is not a remote position. Supervisory Requirements This position is an Individual Contributor. Why Raleigh Oaks Behavioral Health? Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Raleigh Oaks Behavioral Health is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. #J-18808-Ljbffr Raleigh Oaks Behavioral Health