Shift Leader

Job Description

Job Description

The world’s largest barbecue concept was founded in 1941 by World War I Veteran, Travis Dickey. It is now run by his grandson Roland Dickey, Jr and Roland’s wife, Laura Dickey. For the past 85 years, Dickey’s Barbecue Pit has served millions of guests Legit. Texas. Barbecue™ alongside their iconic Big Yellow Cup. The Dallas-based, family-founded barbecue franchise serves slow-smoked meats and home-style sides with 'No B.S. (Bad Stuff)' included for dine-in, drive-thru (select locations) and pick-up. We offer a workplace where employees are given meaningful growth opportunities and rewarded for their loyalty and contributions. 

We are seeking an energetic and dependable Shift Leader to help lead restaurant operations while delivering great barbecue and exceptional guest service.

Our Shift Leaders work alongside the team, support restaurant management, and take ownership of their shifts. This position also plays an important role in building sales through local community outreach, catering development, and grassroots marketing.

Key Responsibilities

• Lead assigned shifts and support smooth day-to-day restaurant operations. 
• Provide excellent guest service and quickly resolve guest concerns. 
• Train and coach team members on food preparation, service, cleanliness, and operational standards. 
• Ensure food quality, safety, cleanliness, and brand standards are maintained throughout the shift. 
• Assist with cash handling, inventory, opening/closing procedures, and shift documentation. 
• Monitor labor and restaurant activity throughout the shift. 
• Support restaurant management in achieving sales and operational goals. 
• Participate in daily community marketing and sales-building activities. 
• Visit and connect with local businesses and organizations to introduce the restaurant and build relationships. 
• Help generate catering leads and repeat business through outreach and follow-up. 
• Participate in local events, promotions, social media, and other grassroots marketing efforts. 

Qualifications

• Restaurant or hospitality experience preferred. 
• Previous shift leadership, supervisory, or management experience is a plus. 
• Strong guest-service and communication skills. 
• Dependable, organized, and comfortable taking initiative. 
• Ability to lead by example and motivate others. 
• Outgoing and comfortable engaging with businesses and members of the local community. 
• Ability to work in a fast-paced restaurant environment. 
• Flexible availability, including evenings and weekends as needed. 
• Passion for great food, hospitality, and growing the business. 

This is a great opportunity for a high-performing restaurant professional who wants to grow into restaurant management while developing leadership, operational, and sales-building experience.

Dickey’s is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based