SALES ASSOCIATE - PORT HUENEME MAIN STORE, PART-TIME (20-34.5 HOURS)

Sales Associate - Port Hueneme Main Store, Part-Time

Come work for us as a federal employee and support our mission of providing customers with quality goods and services at a savings while supporting quality-of-life programs for active-duty military members, retirees, reservists, and their families. By choosing to work for the NEXCOM Enterprise, you will enjoy a competitive benefits package, including: Paid Annual and Sick Leave Medical and Dental Insurance Flexible Spending Account Pension Plan 401(k) Savings Plan Up to 3% Match Short-Term and Long-Term Disability Life Insurance Pet Insurance Tax-Free Shopping Privileges Free Bus Passes / Free Parking Discounted MWR Tickets Access to Navy Lodge Hotels Worldwide

Job Summary: As a Sales Associate, you will be the face of our company, representing the NEXCOM brand while helping build our reputation for exceptional customer service. You will assist customers in identifying products and services that meet their needs while developing your knowledge of the merchandise we offer. The ideal candidate is positive, outgoing, professional, and enjoys serving others while making a positive contribution to the organization.

Duties and Responsibilities:

• Customer Service: Proactively engage with customers and create a welcoming experience. Ask questions and listen carefully to customer needs. Direct customers to merchandise and provide information about upcoming events, promotions, mobile offers, and the STAR Card. Provide premier customer service. Build positive, inclusive, and respectful working relationships. Take accountability for your actions and outcomes.
• Sales: Cross-sell and upsell products based on customer needs. Maintain knowledge of the store layout. Recommend current trends, products, and promotions. Learn product features and specifications and use available company tools and technology to provide accurate product information. Operate the Point-of-Sale system and process cash, exchanges, discounts, gift cards, credit cards, and debit cards. Accurately count money and provide correct change. Complete required paperwork, reports, and reconciliation.
• Merchandising & Organization: Maintain a clean, organized, and professional store appearance. Ensure merchandise is properly checked in, ticketed, and displayed. Inventory: Complete inventory-related processes accurately. Assist with periodic inventories as required.
• Dependability: Adhere to assigned work schedules. Accurately and completely follow through on work assignments. Perform other duties as assigned.

Qualifications:

• Product Knowledge: Basic knowledge of retail products and merchandise.
• Experience: Retail experience preferred, but not required.
• Communication Skills: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents, including safety rules, operating instructions, maintenance instructions, and procedure manuals. Ability to communicate effectively with customers, peers, and management. Ability to communicate professionally by telephone.
• Mathematical Skills: Ability to perform basic mathematical functions, including addition, subtraction, multiplication, and division.
• Reasoning Ability: Ability to multitask while remaining attentive to customers and flexible to the needs of the business. Ability to work effectively as part of a team. Ability to take initiative and work independently with limited direct supervision.
• Physical Demands & Work Environment: Requires frequent movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally require stooping, kneeling, crouching, and climbing ladders. Vision requirements include close vision, color vision, depth perception, and the ability to adjust focus. Requires lifting at least 25 pounds and up to 50 pounds in some departments. Work is typically performed indoors but may occasionally be performed outdoors depending on the location.
• Additional Skills: Enthusiastic, friendly, and energetic. Strong desire to provide outstanding customer service.

Work Schedule: Part-time (20 - 34.5 hours)