Workplace Technology Specialist

Workplace Technology Specialist

Pax8 is hiring a Workplace Technology Specialist in the USA (Denver, CO) to elevate the in-office meeting, event, and visitor experience through world-class workplace technology and smart automation.

This is a rare "tech + experience" role where you'll be the person who makes the room work every time. From executive meetings to all-hands, partner tours to immersive demos, you'll own the audio-visual (A/V) and meeting technology that brings Pax8 HQ to life. You'll also be part of our AI-era journey, using new tools and automation to make experiences smoother, faster, and more memorable growing alongside the technology you help introduce.

Pax8 is a high-growth, high-energy technology marketplace where culture is truly personal and where curiosity, learning, and innovation are expected and supported. To get a feel for who we are, explore our story on the Pax8 US About page and take a quick look at our Pax8 Culture video.

What you'll be doing:

• Run the room (and the moment): Set up, operate, and maintain workplace A/V across meeting rooms, event spaces, and production environments ensuring everything works seamlessly when it matters most.
• Support high-visibility events: Provide calm, confident hands-on support during town halls, all-hands, live events, and executive presentations including real-time troubleshooting under pressure.
• Partner across teams: Collaborate closely with Events, IT, and Production/Studios teams to deliver polished, on-brand experiences across Pax8 HQ.
• Enable others: Train employees on workplace meeting and A/V technology, creating simple, accessible guides that make set-ups easy and repeatable.
• Own vendor relationships: Manage A/V vendors, contracts, and service relationships coordinating escalations, preventative maintenance, and improvements.
• Deliver concierge-style support: Provide welcoming, responsive support for employees and visitors, helping the workplace feel effortless and highly functional.
• Keep workplace systems sharp: Help manage room booking, visitor check-in, digital signage, and workplace tech systems tracking requests and using insights to improve.
• Innovate with AI and automation: Spot opportunities to automate workflows, improve support journeys, and make work easier through AI-enabled tools and continuous improvement.

Location & working pattern: Denver, CO onsite 5 days a week, with some flexibility on start/end times. Travel: Some travel (~15%) to Pax8's other global offices.

The impact you'll make:

You'll be the difference between "the tech works" and "that was an incredible experience." Your work will directly shape how employees collaborate, how leaders present, and how partners experience Pax8 helping the business get real ROI from its workplace technology and creating moments that feel intentional, immersive, and unmistakably Pax8.

What you'll bring:

• Proven experience supporting professional audio-visual (A/V) and meeting technology in environments such as corporate offices, live events, or production spaces.
• Strong real-time troubleshooting instincts you can stay calm, diagnose quickly, and keep the experience moving even when something goes sideways.
• A service mindset: you genuinely enjoy helping people and take pride in making their experience smoother and more welcoming.
• Considerable organizational skill and the ability to juggle multiple priorities across meetings, events, and day-to-day workplace support.
• Clear, collaborative communication you work well across teams and can translate technical concepts into simple guidance.
• Curiosity and confidence exploring new tools, including AI and automation, to continuously improve how the workplace runs.
• Experience with Microsoft Teams Rooms (or similar conferencing platforms) is a plus.
• Familiarity with ticketing/helpdesk systems (such as ServiceNow) is helpful, but not required.
• B.A./B.S. in a related field or equivalent work experience.

Trust and how we hire:

At Pax8, we care deeply about building genuine, trust-based relationships starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity at Pax8:

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

Salary & benefits:

Salary: $65,000 - $75,000

United States: At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups

Our Denver office:

Pax8 Denver Office Environment:

• Amazing location at the heart of Denver Tech Center
• Views directly into Fiddlers Green Amphitheatre with the occasional sound check concert mid-day
• Breath taking Colorado Mountain view from over half of the office.
• Spacious sit to stand desks, state of the art 34-inch curved screens, and cell phone chargers
• Cafe Eight Barista bar for fueling bodies and ideas
• 3 State-of-the-art Top Brewer Coffee Machines
• Mini Market with a curated selection of grab-and-go snacks, a soda fridge,
• Large communal lunch area with catered lunch twice a week
• Wellness rooms for both body and mind
• Games area with arcade games, a ping pong table and high energy music
• Regular social, cultural and networking events
• Building Amenities: curated art gallery and elevated fitness center

Growth at Pax8:

There's extensive room for a talented individual to grow at pace whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive and full visibility of what it takes to reach your next level.

About Pax8:

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously

Softbank Investment Advisers