Entry-Level Customer Service Assistant

About Impactia Corp Impactia Corp is a growing marketing and brand strategy firm focused on delivering innovative campaigns and exceptional client experiences. We offer a collaborative environment with strong opportunities for career growth. Position Overview Impactia Corp is seeking an enthusiastic Entry-Level Customer Service Assistant to support client interactions and ensure a positive customer experience. This is a great opportunity for candidates looking to start a career in customer service and client relations. Key Responsibilities * Respond to customer inquiries via phone, email, and in person * Provide accurate information about services and campaigns * Assist customers with questions, concerns, and service requests * Maintain records of customer interactions in company systems * Escalate complex issues to appropriate departments * Follow up with customers to ensure satisfaction Minimum requirements: Qualifications * High school diploma or equivalent required * Strong communication and interpersonal skills * Basic computer and data entry skills * Ability to multitask and stay organized * Positive attitude and willingness to learn Benefits * Medical, Dental, and Vision Insurance * 401(k) with Company Match * Paid Time Off and Paid Holidays * Stable full-time schedule * Supportive team environment

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