Shift Supervisor

Job Description

Job Description

Job purpose of Shift Supervisor in the restaurant operations and service; ensure that orders are accurately prepared and delivered timely according to company standards. Assist with ordering supplies; ensure that guest checks are handled accurately, efficiently and in compliance with company policies and procedures.

• Ensure That Restaurant is Fully Set Up for Business
• Cash tray has been initialized/ finalized for the day
• Storefront is clean and looks presentable/ready for service
• Music turned on at appropriate level throughout shift depending on noise level
• Ensure Servers Side work list is posted & stations are fully stocked with proper supplies (POS, Togo, expo window, host stand, any promos.
• Effective Communication with Team

-Daily specials (soups, drink, food, etc.) have been communicated to team and written on specials board

-Successfully implements cashier cuts in a timely fashion to ensure restaurant is maximizing labor dollars in conjunction with business demand

-Ensure all food coming out of kitchen is to standards, adequate portioning and presentation while communicating to BOH team when food needs extra attention

- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety

--Consistently creates a teamwork atmosphere with hands on leadership and responsibility throughout shift

-Aware, monitors and reacts to business fluctuation in that service is smooth and seamless

-Can handle conflicts between employees if they arise and come to a positive solution for the team to efficiently run the business.

-Can perform all discounts, comps and voids MUST be done according to company policy

-Can perform proper cash handling procedures are followed according to company policy

We are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."

Company Description

We are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."