Sales Floor Dept Supervisor - Inside Garden

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: Providing resources and tools to support those directly helping customers provide the best service. Assisting with down stocking and area recovery as well as providing input into merchandising decisions. Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques. The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage. Supervisors handle customer‑facing activities (e.g., greeting customers, clarifying needs, identifying solutions, closing sales), non‑customer‑facing activities (e.g., down stocking, inventory management, area recovery), and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). They also supervise associates in other departments as needed to meet store demands, often requiring broad product knowledge and cross‑department engagement. Supervisors communicate upward to keep management informed of concerns, issues, praises, and morale. Occasionally openings or closings of the store or manager‑on‑duty duties may be required. Travel Requirements This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores/outlets. What We’re Looking For Hourly Full Time: Scheduled 39 to 40 hours; additional hours may be required based on store needs. Requires morning, afternoon, and evening availability any day of the week. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. Minimum Qualifications High School Diploma or equivalent and either 3 years of experience in a retail environment or 5 years of experience in a retail environment. 1 year of experience in customer service. 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor). Experience providing direction or supervision to teams (with or without direct report responsibility). Experience supporting or participating in the process of training, mentoring, and developing associates. Experience working cross‑functionally. Experience using Microsoft Office Suite. Ability to obtain sales‑related licensure or registration as may be required by law. Preferred Qualifications 3 years of retail customer service experience. 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor). Experience in a leadership role with direct report responsibility. Experience working in the home improvement retail sector. Experience working in a fast‑paced, dynamic retail environment. Experience in a key carrying role with manager‑on‑duty responsibilities. Experience using store computer systems (e.g., Project Tool, Genesis, Sterling, M2O, Thin Client). Pay Range: $24.00 - $26.90 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit Associate Benefits Health, dental, and vision insurance. Life and disability insurance. Paid time off based on role, tenure, and locality including vacation, holidays, sick, and volunteer time. Flexible spending and health savings accounts. 401(k) Retirement account with company match. Employee Assistance Program with concierge, work/life services, and no‑cost counseling. Education support programs, including tuition assistance and trade skills scholarships. Business travel accident insurance. Maternity and parental leave. Adoption assistance. Lowe’s Associate Discount and broad discount platform. Other discretionary benefits such as annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan, deferred compensation plan, and grant awards. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's Companies, Inc.