Career Navigator II (Justice Navigation)

Job Category : WFD Requisition Number : CAREE014699 Posted : August 25, 2026 Full-Time Locations Showing 1 location WS WFD Ctr University Pky Winston-Salem, NC 27105, USA Description Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Click on the links at the top of this page or go to: . Job Description The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. T his position works with participants who are justice-involved. They develop career plans, set goals with clear objectives around education, training, employment, and resources. Our Career Navigator II participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation. Key Job Responsibilities Works closely with individuals who are seeking economic mobility. Develops career plans, sets goals with clear objectives around education and training, employment, and resources. Utilizes and navigates database and inputs career plans and data into systems. Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles. Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them. Provides individuals referrals to other resources and organizations. Facilitates workforce development classes and workshops in prisons and recovery facilities. Education High School Diploma or equivalent. 1-2 years of experience in similar role. Ability to multi-task. Excellent communication skills—both written and verbal. Excellent critical thinking and time management skills. Must understand other organization’s policies. Must be an active listener and have excellent soft skills. Excellent organizational skills and understanding of deadlines. Understanding of HIPPA and the importance of confidentiality.

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are: Paid Time Off (PTO) 403(b) Retirement Savings Plan Employee Assistance Program Employee Referral Program Quarterly Incentive Programs (for all retail positions) Corporate Discount Programs In addition, we offer the following benefits for our full-time team members working 30 or more hours per week: Medical Insurance Prescription Coverage Dental and Vision Coverage Flex Spending Accounts (Medical and Dependent Care) Short & Long-Term Disability Life Insurance Tuition Reimbursement Pay: $21.97/hr EOE. E-Verify Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Goodwill Industries of Northwest North Carolina, Inc.