Front Desk Representative

Job Description

Job Description

Benefits:

• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Edmonds Wellness Clinic is seeking a dependable, organized, and friendly Front Desk Representative to support our patients and clinical team. This is a full-time, in-person position for someone who can stay calm, accurate, and professional while handling multiple priorities in a busy clinic environment.

Schedule
• Monday through Friday
• 8-hour shifts
• Full-time, in person in Edmonds, WA

Key Responsibilities
• Welcome patients and manage check-in and check-out
• Answer phones and messages promptly and professionally
• Schedule, confirm, reschedule, and coordinate appointments
• Collect and update patient information, forms, and insurance details
• Process patient payments and provide accurate receipts
• Scan, upload, and organize documents while maintaining accurate records
• Communicate clearly with patients, providers, and other team members
• Keep the reception area organized and help the clinic flow smoothly
• Handle interruptions and multiple time-sensitive tasks without losing accuracy or professionalism
• Protect patient privacy and follow clinic confidentiality procedures

Qualifications
• 1–3 years of front desk, reception, or customer service experience
• Medical office or healthcare front desk experience strongly preferred
• Strong multitasking, organization, and attention to detail
• Excellent verbal and written communication skills
• Comfortable using computers, scheduling systems, email, and office equipment
• Reliable, punctual, professional, and able to learn new systems quickly
• Able to work independently while supporting a collaborative team

Compensation
• $17–$19 per hour, based on relevant experience

We are looking to fill this position quickly. Please apply with your current resume and availability.