Sales and Service Representative

Job Description Job Description ⚠️ This is NOT an entry-level role. If you're not already: * Closing jobs in the home * Confident selling repairs and upgrades face-to-face * Able to perform the work yourself at a high level This is not the role for you. Up top $10K Sign on Bonus for candidates currently employed as garage door technician by a reputable company AND a minimum of 1 year of garage door sales & service REQUIRED * 1+ years' Experience: $7,500 sign on bonus * 3+ years' Experience: $10,000 sign on bonus This location operates with expanded service hours to support increased capacity and customer demand. Team members may be scheduled for shifts from 6AM to 4PM, 8:30AM-6:30PM or 11AM to 9PM, with assignments based on performance and seniority. The facility is open seven days a week, requiring flexibility in scheduling, including weekends. WHAT THIS ROLE REALLY IS This is a high-performance, in-home sales role with technical execution. You will: * Walk into homes where customers already need service (NOT a door-to-door sales job) * Diagnose the problem * Present options confidently * Close the job on the spot * Then complete the work yourself If you can't confidently do all five, you won't succeed here. WHAT TOP PERFORMERS DO DIFFERENTLY Our best techs: * Close 80%+ of opportunities * Consistently present options the customer actually needs * Earn 5-star reviews by delivering both service AND experience * Take ownership of their numbers, not blame the leads * Demonstrate integrity, communicate clearly, and execute cleanly WHAT YOU'LL DO Close * Build trust fast with homeowners * Clearly explain problems, options, and pricing * Confidently ask for the sale and handle objections * Maximize every opportunity without being pushy Execute * Replace springs, motors, rollers, and full systems * Install openers, keypads, and wiring * Ensure every job is done right the first time Deliver * Create a 5-star customer experience on every job * Generate repeat and referral business * Represent A1 as a professional subject matter expert, not just a technician WHAT YOU'LL GET * Uncapped earnings: $100K-$300K+ (Top performers consistently exceed $200K) * Company vehicle + gas card * Tools provided * Full benefits (medical, dental, vision, 401k) * PTO + weekly pay * Paid training (for alignment—not basics) * One thousand dollar bonus upon training completion WHO WE WANT You are: * Currently working as a garage door technician * Already closing jobs and comfortable selling in the home * Able to clearly explain your sales process and close rate * Proud of your 5-star reviews and customer feedback * Competitive, self-driven, and performance-focused DO NOT APPLY IF: * You've never sold and closed your own jobs * You rely on others to sell while you install * You can't speak to your numbers (close rate, avg ticket, etc.) * You struggle with customer interaction * You want a predictable, low-pressure job WHAT WE'LL ASK YOU Be ready to talk about: * Your close rate * Your average ticket size * Your sales process in the home * Specific examples of how you handled objections * Your customer reviews / 5-star feedback What We Require * 21 years old and valid driver's license (3+ years driving record) * Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. * Willingness to undergo criminal background check and drug test (THC excluded). * Basic comfort with navigation apps, Google tools, tablets, and software. * Reading and basic math skills for measurements and payments. * Minimum of 1 year in garage door sales and service * Currently employed by a reputable Garage Door company #INDDET Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $100K - $300K