Training Specialist - Memphis, TN

Pre-Service Training to new employees, covering: Fundamentals of Child Welfare Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice) Trauma-informed case management practices The Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting) Self-care strategies and Motivational Interviewing techniques Mentor Certification Programs Pre-Service Assessments and support evaluation processes Case Panel Presentations Simulation Lab activities (depending on location) Web-based technical assistance and support for virtual training delivery Utilize Microsoft Teams and other digital platforms to conduct and support training sessions Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery Travel – some travel will be required, under 75 miles each way. No overnight travel required. Minimum Qualifications One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice) One (1) year of experience in training delivery, adult education, or staff development Proficiency in Microsoft Teams and other virtual training tools Strong communication, facilitation, and organizational skills Ability to work independently and collaboratively in a fast-paced, evolving training environment Bachelor's Degree Preferred Qualifications Experience delivering training in a government or human services setting Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles Work Conditions Travel may be required for in-person training sessions within regional area Hybrid work environment with both remote and on-site responsibilities #J-18808-Ljbffr Software Technology, Inc.