Racquet Sports Pro Shop Attendant

Racquet Sports Pro Shop Attendant

Snowmass Club | Snowmass Village, CO

Salary Range $24.00 - $26.00 Hourly Position Type Seasonal

Join Our Racquet Sports Team

Are you passionate about racquet sports and delivering exceptional member experiences? Do you thrive in a dynamic, service-focused environment where no two days are the same?

Snowmass Club is seeking a Racquet Sports Attendant who brings energy, organization, and a strong commitment to hospitality while supporting tennis, pickleball, and padel operations.

What Guides Us

OUR MISSION Inspire lasting memories and meaningful connections with all the comforts of home

OUR VISION To be the Club of choice for work & play

OUR VALUES Y.E.S. You Elevate Service Excellence lives in the details We Are One Team Support each other and win together Be a Host Anticipate needs and create belonging Embrace the Adventure Stay curious and keep improving

What You'll Do

Member Experience & Front Desk Operations

• Serve as the primary point of contact for members and guests
• Answer incoming calls and assist with inquiries
• Book court reservations, private lessons, and clinics
• Coordinate racquet sports events and activities
• Provide a welcoming, first-class experience for all members

Retail & Pro Shop Support

• Assist members with merchandise purchases and special orders
• Promote and sell tennis, pickleball, and padel products
• Restock and organize merchandise displays
• Maintain cleanliness and presentation of the Pro Shop

Court Operations & Facility Maintenance

• Manage court reservations and assist with player pairings
• Prepare courts daily using established checklists
• Maintain clay and hard courts (watering, rolling, dragging, sweeping lines, clearing debris)
• Inspect and maintain nets, fences, windscreens, and court equipment
• Keep patios, walkways, and surrounding areas clean and organized

Inventory & Equipment Management

• Track and record charge tickets and guest fees
• Manage demo racquets and ensure proper account charges
• Maintain inventory of racquet accessories and supplies
• Replenish items such as towels, ice, and cups
• Generate monthly court usage reports

Safety, Cleanliness & Organization

• Maintain a clean, safe, and organized facility
• Vacuum, dust, and clean the Pro Shop daily
• Manage laundry flow for towels
• Operate equipment such as blowers, rollers, and court tools
• Ensure readiness of all areas for daily operations

Team Contribution

• Communicate member feedback, concerns, and needs to management
• Attend staff meetings and contribute ideas
• Support team members and foster a positive work environment
• Stay informed on court conditions and communicate updates
• Perform additional duties as needed to support operations

Qualifications

Qualifications

What You Bring

• Strong customer service and communication skills
• Ability to operate a point-of-sale (POS) system
• Enthusiasm for racquet sports (tennis, pickleball, padel)
• Ability to work independently and as part of a team
• Flexible availability, including weekends and holidays
• Knowledge of emergency procedures and ability to respond appropriately

Physical Requirements & Work Environment

• Ability to stand, walk, and move for extended periods
• Frequent bending, lifting, and outdoor activity
• Ability to lift and carry supplies and equipment
• Comfortable working in varying weather conditions
• Ability to operate maintenance equipment and tools

Why You'll Love It Here

Full-Time Benefits

• Health, Dental, Vision, and Life Insurance
• Paid Time Off and Sick Pay

All Employees Enjoy

• Potential Housing Opportunities
• 401(k) Plan
• 60% Discount on RFTA Bus Passes
• Restaurant & Retail Discounts
• Free On-Site Parking
• Employee Meals
• Golf, Tennis, and Gym Access
• Wellness Programs

Additional Information

This job description is not intended to be a complete list of all duties, responsibilities, or qualifications. Additional responsibilities may be assigned as needed.