leasing and sales associate
The Reserve Oak Ridge
Job Description
Job Description
Job Summary:
This position is responsible for closing the sales and/or rentals of manufactured homes by meeting with
prospective buyers/renters, entering leads into the prospect tracking system, showing inventory
homes, submitting new applications for approval, and taking the necessary steps to facilitate
closings on deals in progress. As a Sales Consultant, you will be responsible for marketing and
keeping up the presentation of the homes while managing applications and home closings. Your
correspondence with prospects will include phone calls, e-mail and social media, and physical
delivery of flyers and promotions to residents. This will include physically walking around the
property to meet with residents in their homes and providing tours on foot. Performs other duties
as assigned.
Duties/Responsibilities:
Sell new and used manufactured homes to new prospects and current residents
utilizing industry financing options or cash sales.
Lease rental inventory to qualified applicants based on company requirements
Provide excellent customer service throughout the entire sales and leasing process.
Track all sales/rentals and marketing traffic and follow up on sales/rental opportunities
Identify prospects, research, and analyze sales options.
Develops leads and builds relationships with clients.
Verify readiness of all available homes.
Work closely with community management team to ensure best in class service is
offered
Remain current on customer needs, industry trends, market activities, and competitor
actions to determine focus of sales efforts.
Tour prospects through homes that best fit their need.
Stage homes in a tasteful and cost-effective way to provide a welcoming experience
for new prospects touring homes.
Market available inventory through various means of marketing avenues, included but
not limited to Facebook, Craigslist, e-mail, Flyers, Signs, Business Cards, Business to
Business Marketing, etc.
Utilize company specific CRM tool to enter customer information, market inventory,
communicate with prospects, book appointments, and manage a sales & leasing
funnel.
Coordinate with the Community Manager on the upkeep of the community as needed.
Complete market surveys on a regular basis to research competitor home pricing,
promotions and incentives.
Become the expert on the Sales and Leasing process through training and dedication
to learning.
Organize lender paperwork, home closings, Lease closings and complete all correlated
documentation as needed for the sales and leasing process.
Manage community events, advertising, and promotions to sell and lease homes within
your designated communities.
Meet sales and leasing budgets set forth by leadership.
Present and maintain a professional image on behalf of Company Name while selling
and leasing homes
Perform other duties and special projects as assigned by the leadership
Required Skills/Abilities:
Knowledge of basic sales tactics and operations.
Strong negotiation skills required
Able to anticipate and respond to customers.
Must have exceptional listening skills to understand the customers’ requirements and
needs.
Able to relate with others across functional business units to build relationships.
Self-Motivated with excellent people skills.
Able to quickly recover from disappointment.
Ability to perform and multi-task general maintenance duties with minimal supervision.
Self-motivated, independent, and able to work with minimal supervision
Computer Skills including Microsoft Office software products
Able to work some weekends.
Education and Experience:
Minimum 1-3 years of sales experience; preferably in real estate and manufactured housing
High school diploma or equivalent; bachelor’s degree preferred.
Proficiency with Microsoft Office Suite, and online advertising and marketing platforms
such as Facebook Marketplace, Zillow, and MH Village.
Physical Requirements:
Prolonged periods walking, standing, and talking.
$14.5 - $27.5 per hour
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