Overages, Shortages & Damages Clerk

At Old Dominion we dont just move freightwe help businesses keep their promises. As one of the nations leading LTL carriers weve earned our reputation by putting people first delivering premium service and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work our family culture shapes how we treat one another and our commitment to being the Best in the Game drives everything we do. If youre looking for more than just a job youll find a career built on trust teamwork and opportunity at OD.

If you have a keen eye for detail and enjoy solving challenges this role offers the perfect opportunity to put your skills to work. As an OS&D Clerk at Old Dominion Freight Line youll help ensure shipments are handled with accuracy and care. From inspecting freight and resolving claims to collaborating with teams and providing top-notch customer service your contributions will help keep operations running smoothly. This fast-paced supportive environment is ideal for those who take pride in organization and problem-solving while making a real impact every day.

Old Dominion freight Line is currently recruiting for a (Overages Shortages and Damages) OS & D Clerkto join our OD Family Culture. Our OS & D Clerkwill beresponsible for inspecting shipments to validate claims and work with claimants to assess responsibility determine the root cause of damage/shortage and determine resolutions.

Responsibilities:

• Locate overages shortage and damaged freight and research and resolve issues
• Provide exceptional customer service to internal and external customers
• Properly handle different types of freight including Hazmat materials
• Prepare paperwork to process OS&D freight including repackaging OS&D freight as needed
• Maintain accurate records for reporting OS&D freight on a daily and weekly basis
• Assist with answering telephones and provide superior customer service
• May also perform customer service duties such as providing quotes taking orders and answering general customer questions

Qualifications:

• High School Diploma or equivalent preferred.
• 1 year of office and/or operations experience preferably in the transportation industry
• Proficient with Microsoft Office
• Experience with AS400 and SAP preferred
• Experience handling Hazmat materials preferred
• Excellent verbal and written communication skills
• Detail oriented with the ability to multi task

Compensation Range:

The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training skill level and state/local wage requirements.

($24.73 -$30.63)

Working Days:

Working Shift:

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

• Great Health Benefits including a Zero premium medical plan for employee only coverage

• Vision & Dental

• Short Term & Long Term Disability

• Flex Spending Accounts

• 401k Retirement plan with company match and additional company annual discretionary match opportunity

• Life Insurance

• Wellness Program

• 15 Days Paid Time Off (includes vacation and state Sick Leave)

• 9 Paid Holidays including a birthday holiday

• Tuition Reimbursement for Drivers and Technicians

• Training and growth opportunities to build a career

• We prioritize our OD family of employees

• Ability to advance through our promote from within philosophy

• National Career Opportunities Available at our 260 service centers

Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process please click here for contact information.

Required Experience:

IC