Service Lead
$20 - $23 per hourGeneral Floor
Service Lead – Flooring Installation Operations
MP Contract Flooring is a full-service flooring installation company serving new home builders, and we're looking for an organized, motivated Service Lead to join our team!
If you're someone who loves solving problems, staying organized, communicating with people, and getting things DONE, this could be the opportunity for you!
What You'll Do
Coordinate with builders, homeowners, installers, and coworkers to resolve service issues
Schedule installers and service appointments
✅ Track service orders from request through completion
Monitor orders and material status
Keep builders and homeowners updated
Review and approve installer invoices
Handle invoicing and order entry
Manage service activity using HeyPros and other industry software
Follow up on open items and make sure nothing falls through the cracks
⭐ What We're Looking For
Highly organized with excellent follow-through
Strong communication and customer service skills
Detail-oriented and accurate
Comfortable juggling multiple priorities
Confident working with numbers, invoices, and order information
Tech-savvy and able to learn new systems quickly
A dependable team player who takes ownership and solves problems
️ Experience in flooring, construction, homebuilding, scheduling, installation coordination, operations, or customer service is preferred but not required.
Perks That Set Us Apart:
Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule.
Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company.
Employee Referral Program: Earn extra rewards by referring talented individuals to join our team.
Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities.
Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match.
Salary Range: $20-$23/hr
The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.
Come Grow With Us! This is an opportunity to become a key part of a fast-moving operation, build valuable industry knowledge, and grow your responsibilities with the company. Ready for your next opportunity? Apply today and join MP Contract Flooring! Note: After applying please check your email to complete our pre-employment survey OR click on this link ( to complete. EOE/DFW. No phone calls or agencies please.
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