Senior Call Center Leader - Mortgage & Compliance
Compu-Link Corporation
Compu-Link Corporation in Tulsa, Oklahoma, seeks a senior Call Center Leader to oversee the staff delivering Home Equity Conversion Mortgage (HECM) services under a federal HUD contract. This onsite role focuses on service quality, regulatory compliance, and achieving productivity targets. You will mentor managers and supervisors, drive automation and IVR initiatives, manage hiring/training, and partner with HR, Finance, and client relations to meet performance metrics while controlling costs. #J-18808-Ljbffr Compu-Link Corporation
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