Surgical Coordinator

Job Description

Job Description

Description:

Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macula and vitreous. Our doctors have a remarkable history that combines teaching at prestigious academic institutions in concert with excellence in patient care in the private practice setting. We are located in Laguna Hills, Newport Beach, and Santa Ana, serving in the southern part of Orange County.

We are looking for a team oriented person with a strong work ethic and good people skills. The ideal candidate is responsible for checking patients in and out for their appointments, gathering/updating demographic data, collecting payments.

Excellent pay with great benefits!

Duties and Responsibilities:

· Schedule patient appointments and perform other scheduling tasks, including confirmations, cancellations, and rescheduling.

· Performs check-in duties and check-out duties, including scanning required paperwork and insurance cards.

· Answers phones quickly and professionally, providing timely and accurate information.

· Collects copays, co-insurances, and balances.

· Cleans and stocks reception and waiting lobby throughout the day.

· Schedule all surgeries as directed by the doctor

· Schedule all post ops as directed by the doctor

· Assist in patient check out

· Coordinate with the surgery center to confirm date/time of surgery

· Obtain all signatures from both the patient and doctor

· Inform patient of location, time, date and arrival time of surgery

· Educate patient all on pre and post-operative protocol 

· Request authorization for surgery and post-operative appointments prior to surgical date

· Fax over medical clearance to patient’s PCP/ follow up on all clearance requests

· Follow up on patients COVID test status if required by surgery center

· Add all scheduled surgeries to doctors personal calendar

· Add all scheduled surgeries to CaseTab

· Add all scheduled surgeries and post op’s into NG

· Upload surgical packets and necessary information to CaseTab and MDI

· Perform enrollment in co-pay assistance programs 

· Upload necessary paperwork to MDI with proper documentation

· Check E-Faxes and notify necessary staff members or doctors of important incoming faxes

Benefits:

· 401(k)

· Dental insurance

· Flexible schedule

· Health insurance

· Paid time off

· Retirement plan

Schedule:

· 8 hour shift

· Monday to Friday

· Weekend availability

Supplemental pay types:

· Bonus pay

Hours: This position generally requires the employee to be available to work Monday through Friday from 8:00 am to 5:00 pm, and may require availability on Saturdays from 8:00 am to 12:00 pm.

Location: This position requires the ability to travel to Laguna Hills, Santa Ana, and Newport Beach.

Requirements

Experience

· Required: Minimum one year of experience in medical front office or hospital.

Education

· Required: High School Diploma/GED or equivalent.

Required Skills/Knowledge

· Excellent verbal and written communication skills

· Strong organization skills and attention to detail

· Ability to multi-task and work in a fast pace environment

· Excellent patient service skills

· Ability to work as a team

· Able to type 50 WPM

Preferred

· Bilingual in English/Vietnamese, English/Spanish, or English/Korean