International Sales & Logistics Assistant (Bilingual)
5th HQ
International Sales & Logistics Assistant $29/hr, M-F, 8:30 AM - 5:00 PM Key Responsibilities: Provide shipping support for all international customers. Advise the sales department of all orders ready to ship and follow up for instructions if applicable. Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin. Coordinate with Freight Forwarders and company warehouse to prepare air and ocean (reefer containers) shipments for customers. Obtain analytical reports (COA) from the laboratory for customers, if requested. Obtain quotes from freight forwarders to find the most cost-efficient shipping methods. Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number. Coordinate with the Accounting Department to prepare Letter of Credit documents. Arrange inbound and outbound courier shipments (DHL, FedEx, UPS). Maintain accurate records for each order (invoices, packing slips, analytical reports, and bills of lading) and input them into the closed order file. Provide feedback to management regarding shipments. Request freight forwarder quotations. Support the preparation and shipping of materials, promotional items, and gifts for trade shows and customers. Index scanned orders in Imaging. Revise data entry of orders, invoicing, packing lists, and shipping using Visual software for assigned in-house customers. Resolve discrepancies in receiving/shipping documentation for assigned in-house customers. Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers. Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers. Support the preparation of samples in collaboration with Operations and Graphic Design Departments. Assist Sales and Customer Services as needed. Perform other duties as assigned by the immediate supervisor. Qualifications: High School diploma required; Associate’s or Bachelor’s degree preferred. 1 - 3 years of relevant experience. Bilingual (English and Spanish) preferred. Experience with shipping documentation. Excellent customer service skills. #J-18808-Ljbffr 5th HQ
Vacancy posted 3 days ago
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