Enrollment Services Specialist

Job Description

Job Description

Title: Enrollment Services Specialist

Employee Classification: Enrollment Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Enrollment Management

Department: HSC-Enrollment Management-300370

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $50,000 per year

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at

Department Summary

The Division of Enrollment Management within the University of North Texas Health Science Center encompasses Admissions & Recruitment, Financial Aid and Student Records & Enrollment. This team assists students from the beginning of their academic journey through their degree completion at UNT Health.

Position Overview

The Enrollment Services Specialist facilitates Admissions and Records/Registration issues for students and faculty. They will focus on problem-solving and assisting applicants in overcoming challenges during the admissions process. They will also be required to travel inside and outside Texas to recruitment fairs that attract students suitable for multiple UNT Health colleges and programs.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Ability to travel locally and throughout the state of Texas for recruitment and training purposes.
• Ability to work occasional weekends (Saturday).
• Ability to report to work early.
• Ability to fly on a commercial airline.
• Ability to project and plan travel expenses.

Preferred Qualifications

• Two years related Recruitment experience and events management experience.
• Previous experience in higher education.
• Previous experience recruiting at the graduate/professional level.

Job Duties

• Monitor and report on recruitment metrics, such as applicant volume, conversion rates, and time-to-fill, and adjust recruitment strategies as necessary.
• Develop and maintain relationships with key stakeholders, such as high school counselors, community groups, and alumni, to promote the program and attract potential candidates.
• Demonstrate initiative in enhancing recruitment strategies for their assigned programs.
• Host College Preview events and coordinate and conducts tours for prospective residents.
• Maintains computerized records of prospects, and contact persons and produces timely reports using the information in the data base.
• Respond to inquiries or requests from prospects.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and Moving objects up to 20 pounds.
• Operating motor vehicles or heavy equipment.
• Sedentary work that primarily involves sitting/standing.
• Moving about to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.