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Studio+ Adobe Sales and Delivery Lead - Senior Manager

$171.6k - $392.1k

Ernst & Young

Location: Anywhere in Country

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY US Studio+ - Adobe Sales and Delivery Lead - Senior Manager

At EY, we're committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change.

The opportunity

We are seeking a highly skilled Adobe Delivery Lead to join our growing Marketing Transformation team. In this strategic role, you will collaborate with top-tier organizations to lead the design, implementation, integration, and optimization of Adobe cross platform solutions. The ideal candidate will possess deep expertise in marketing business process optimization, the suite of Adobe personalization platforms, and key integrations, combined with strong leadership and strategic thinking capabilities. You will have the unique opportunity to advise teams and client C-suite executives on their transformation strategies, helping them design and implement complex programs delivered on the Adobe platform suite.

Working in diverse, inclusive teams to build relationships with our clients, you'll deliver innovative, high-quality work products. You can expect to work in a truly leading-edge environment, surrounded by some of the most engaging and knowledgeable colleagues in the business. This is also an opportunity to get in on the ground floor as our practice expands and be a part of creating and executing a vision for the future in an entrepreneurial environment within the larger firm.

Your key responsibilities

As a Senior Manager, you will be responsible for the effective management, delivery and sales of complex processes, solutions, and/or projects, maintaining focus on quality and risk management while navigating operational and organizational dynamics. You will:

  • Define, design, and implement scalable Adobe solutions to support marketing requirements

  • Leverage leading practice methods and techniques to define Adobe solutions.

  • Design and manage integrations between Adobe's platform suite and other platforms

  • Utilize APIs and automation tools to streamline processes and enhance user experience.

  • Establish overall standards for Adobe configuration and implementation.

  • Define and refine our estimating framework for cross platform Adobe projects.

  • Provide thought leadership on leading capabilities and how to leverage AI as part of an implementation

  • Lead Adobe transformation sales processes, including pipeline management, and serve as the pursuit leader for key initiatives.

  • Build and maintain strong client relationships, identifying opportunities for additional value creation and driving new business initiatives.

  • Lead cross-functional teams and oversee the seamless execution of marketing transformation initiatives.

  • Mentor junior team members, fostering a culture of growth, collaboration, and innovation.

  • Stay ahead of emerging trends in digital marketing, customer experience, marketing technologies, and AI.

Skills and attributes for success

To thrive in this role, you will need deep insight into transformation architecture through analysis and knowledge of best practices to solve complex problems, drive thought leadership, and foster innovation. Additional key responsibilities include:

  • Leading engagement delivery.

  • Accountable for program/project management.

  • Regular travel as needed by external clients.

  • Managing client relationships and engaging in daily interactions.

  • Leading client engagements from planning to execution and closure.

To qualify for the role, you must have

  • Bachelor's degree required (4-year degree); Master's degree preferred.

  • Typically, no less than 10-12 years of relevant experience in Adobe cross platform implementation.

  • Demonstrated expertise in at least 2-3 of the following specialties: Adobe AJO, Adobe AEM, Adobe GenStudio, Workfront, Adobe RT CDP

  • Significant knowledge of B2B or B2C marketing leading practices, processes, and technologies to drive customer-centric solutions while reinventing marketing strategy and operating models.

  • Experience working in marketing, customer-driven, and/or growth projects within technology, telecom, media/entertainment, or consumer products/retail industries.

  • Significant people management experience with leading project teams and managing direct reports.

  • Ability to support business development opportunities throughout the sales lifecycle.

  • Ability to foster an innovative and inclusive team-oriented work environment, actively mentoring junior consultants.

  • A valid passport and US driver's license; willingness and ability to travel estimated 50-80% both domestically and internationally.

Business Skills:

  • Building and Managing Relationships

  • Client Trust and Value

  • Commercial Astuteness

  • Communicating With Impact

  • Digital Fluency

  • Leading Teams

  • Managing Change

  • Negotiation and Influencing

  • Sustainability

  • Systems Thinking

Technical Skills:

  • Adobe Journey Optimizer Developer Expert

  • Adobe Experience Manager Sites Developer Expert

  • Adobe Real Time CDP Developer Expert

  • Adobe Workfront Core Developer Expert

Ideally, you'll also have

  • Proven ability to navigate complex organizational structures and environments.

  • Strong leadership skills with the ability to inspire and motivate teams.

  • Excellent communication and interpersonal skills to build and manage relationships at all levels.

  • Previous experience in technology consulting, specifically on the Adobe suite.

  • Significant experience working in a configuration and architect role.

What we look for

We are looking for candidates who demonstrate a keen ability to solve complex problems, drive innovation, and lead large-scale transformations. Top performers in this role are those who possess deep sector expertise, are adept at managing change, and can effectively communicate and build relationships with clients and team members.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

  • We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

  • Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io .

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