Partnership Analytics & Operations Manager

Overview This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners. Partnering closely with Leadership, Finance, Accounting, FP&A, Legal, Sales, and Partner Marketing, you will ensure accurate reporting, informed decision-making, operational discipline, and the analytical rigor needed to maximize partnership revenue and performance. Key Responsibilities Reporting & Analytics: Own leadership dashboards and the monthly revenue forecast; collect inputs, track pipeline health and revenue pacing, and distribute final outputs to the business Reporting & Analytics: Drive the reconciliation and reporting for the Partnerships P&L—reconciling actuals into Anaplan, distributing performance updates to the Partnerships team, and serving as the primary source on revenue performance for Finance and leadership Reporting & Analytics: Manage the monthly close cycle and expense tracking across Partnerships, including GL reconciliation, cost center analysis, variance summaries, and end-to-end outflow management in coordination with Finance Reporting & Analytics: Build and circulate a monthly performance report covering departmental results, key metrics, and an executive summary; gather inputs and own the final product end to end Reporting & Analytics: Coordinate with Leadership, Accounting, FP&A, and Legal on deal execution to ensure contract details, rate card economics, margin targets, and revenue records are accurate Reporting & Analytics: Own key vendor relationships, including day-to-day communication and contract renewals Reporting & Analytics: Own the cadence and accountability for partner objectives, outcome reviews, and recaps Reporting & Analytics: Ensure the sales and partner marketing team delivers them at scheduled milestones, track completion in Salesforce, and follow up when deadlines are missed Reporting & Analytics: Own the organization and structure of the partnerships file system, build a scalable folder framework, roll it out to the team, and maintain accountability to ensure files are consistently stored, named, and accessible year over year Data & Research: Own the quarterly and annual refresh of Topgolf's core sales data; collect updates from stakeholders, refresh market, scale, and audience metrics, and distribute final materials Data & Research: Pull and package ad hoc data reports on demand (traffic, demographics, game stats, digital metrics) at the national or regional level to support sales proposals Data & Research: Serve as the internal owner of category valuation data; manage the built model, keep it current, and distribute relevant outputs to support deal pricing and proposals Data & Research: Maintain Salesforce data integrity across prospect and partner accounts; ensure decision maker contacts, account details, and pipeline records are accurate and complete, and support the sales team with prospecting research as needed Content & Collateral: Own and maintain the full suite of partnership intro and sales decks; coordinate data refreshes, content updates, and design changes with internal and external stakeholders Content & Collateral: Coordinate with internal teams to collect and update results, data, and imagery for key partner case studies; keep the library current and ready to use in sales conversations Content & Collateral: Own the partnership sales presentation platform; manage setup, organization, and team adoption to ensure all decks are accessible, current, and consistently used across the team Required Experience & Skills 5+ years of experience in partnership operations, revenue operations, sales operations, or a similar role in a complex, multi-stakeholder environment Strong financial acumen with hands-on experience in P&L management, GL reconciliation, expense tracking, and FP&A-adjacent reporting; advanced Excel (pivots, complex formulas, modeling); comfort working with large datasets and translating them into clear narratives Experience with SQL, Tableau, or Power BI a plus; Anaplan experience a plus Proven ability to find, collect, and organize information from multiple sources and package it into clean, executive-ready materials, primarily in PowerPoint Experience developing and maintaining sales materials including pitch decks, case studies, and proposal templates Fluent with AI tools for accelerating research, drafting, and analysis; able to evaluate outputs critically rather than accept them at face value High attention to detail and a systematic approach to data integrity; this role is the source of record for critical financial, deal, and market data; familiarity with Salesforce a plus Strong communicator: able to translate financial and operational information for non-technical audiences including Finance, Legal, and senior leadership A self-starter who takes ownership, finds information, builds what is needed, and ensures timely delivery Bachelor's degree required, preferably in Business, Finance, Information Systems, or a related field Benefits Health benefits including medical, dental, and vision; 401(k) with company match; flexible PTO; mental well-being platform access; discounts and additional perks for eligible team members. EEO Statement Topgolf is an equal opportunity employer and is committed to equal opportunity and preventing discrimination and harassment based on legally protected characteristics in its application, hiring processes, and employment decisions. Topgolf participates in E-Verify and will provide Form I-9 information as required to verify work authorization in the U.S. #J-18808-Ljbffr Topgolf