Supervisor
Cowabunga's Manchester
Actively hiring for PT Supervisors at 20-35hrs/wk! Summary of Position A Supervisor is the camp counselor of Cowabunga’s! This person is responsible for keeping the day-to-day operations on pace and to expectations, all while maintaining a positive morale and team environment. For our staff, Supervisors set clear expectations, answer questions, and follow-up to ensure a job well done. For our guests, Supervisors answer questions, react quickly, and maintain a proactive approach to customer service and hospitality. Responsibilities Maintaining a positive attitude Strong attention to detail Ability to switch tasks quickly and effectively Greeting customers with a smile Communicating via phone and email Ability to take direction with little follow-up Ability to work independently Working under strict time deadlines Take a leadership role in all aspects of operations Answering questions quickly and accurately to our standards Ability to handle cash, count change, and reconcile drawers Taking a positive, respectful approach to delegation Leading by example Redirecting and refocusing employees routinely Communicating consistently with store manager and ownership Cleaning Requirements At Cowabunga’s, we expect Supervisors to lead by example. The same cleaning expectations we lay out for a party pro are also expected of a Supervisor when the need arises. A Supervisor will be expected to… Maintain bathrooms Replace trash barrels Maintain family bathroom/changing areas Restock cleaning supplies Mop and sweep large sections Vacuum large sections Lift, move, reposition furniture to ensure cleanliness Scrub-clean various surfaces Have work inspected routinely for optimal results Maintain breakroom Maintain communal eating areas Respond to all customer accidents Maintain costume room Pick up and dispose of all trash properly Physical Requirements Ability to be on feet continuously during shift Ability to lift 40lbs, when necessary Ability to jump, crawl, slide through equipment for safety checks Ability to work on hands and knees Ability to speak clearly and confidently Ability to climb ladders Qualifications Have leadership qualities At least 16 years of age Ability to pass a background check with no concerns Reference check(s) Flexible weekend and vacation availability #J-18808-Ljbffr
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