Imaging Tech Representative II

Imaging Tech Representative II - West Hills, CA, Tuesday to Saturday, 11:00 PM to 7:30 AM Pay range: $20.01 - $22.95 per hour. Employees may be eligible to receive a shift differential of 10% for some or all hours worked on the second shift and 15% for some or all hours worked on the third shift. Salary offers are based on skills, training, experience, education, certifications, and market factors. Successful candidates may also be eligible for an annual performance bonus. Benefits Information Day 1 medical, supplemental health, dental & vision for full‑time employees who work 30+ hours Best‑in‑class well‑being programs Annual, no‑cost health assessment program Blueprint for Wellness® healthyMINDS mental health program Vacation and Health/Flex Time 6 holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy‑up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! This position is responsible for preparing and scanning requisitions, knowing all functions of the Imaging Technician I, plus additional functions. Responsibilities Instrument maintenance, including daily cleaning and inspection of equipment Change ancillary equipment (ink cartridge, skimmer roller, bulbs) as needed. Initiate calls for vendor intervention when necessary. Maintain inventory control of supplies. Scanning and performance tasks, including: Accessing and navigating the imaging software and LIS. Printing batch header sheets. Monitoring images on the screen and taking appropriate action to ensure quality. Resolving images in the Quality Review (QR) process. Boxing requisitions and attachments for billing. Completed necessary training consistent with local business unit practices for the Imaging Department. Prior to promotion to this level, the Imaging Technician II must demonstrate strong proficiency in all areas noted above. Involved in more complex processing, including but not limited to: Instrument operation and preventive maintenance Scanning documents and quality review Workflow management within Imaging Additional data entry skills and strong written/verbal communication Meet or exceed productivity and quality standards for Imaging Technician I. Resolve more complex problems on a routine basis. Identify problems with preparing and scanning requisitions—such as missing labels, staples, paper clips, rubber bands, tape, ripped pages, adhesives, loose scripts, instrument maintenance, QR issues—and resolve or forward information to the Group Lead or Supervisor for timely resolution. Demonstrate an ability to learn the job duties assigned to the Imaging Assistant II and develop an understanding of how all functions in Specimen Processing and Remote Sites work together and impact customer service quality. Meet quality and production standards within one month of completing training. Complete all required written documentation that is understandable, legible, and within the assigned timeframe. Report to work on time and follow attendance guidelines; support the department’s performance during coworker absences. Learn additional functions within Imaging to allow timely progression to the next level. Adhere to all Quest Diagnostics policies and procedures, including safety and compliance. Keep work area neat and clean; comply with 5S workplace standards. Perform other duties as assigned. Qualifications Preferred work experience: at least one year in a production setting. Must have familiarity with personal computers, basic Windows-based software, and good typing skills. Preferred familiarity with mainframe computer operating system. Physical and Mental Requirements Work in a biohazard environment, complying with all applicable safety requirements. Able to sit, stand or walk for long periods. Able to lift up to 50 lbs. Maneuver large carts and/or racks with documents. Knowledge Understanding of requisition types. Requisition handling and delivery. Understanding of compliance regulations related to PHI. Skills Basic computer skills. Good organizational skills. Fine motor skills. Flexibility and willingness to adapt to change and pursue continuous improvement. Commitment to fulfilling internal and external customer requirements in the course of routine responsibilities. Willingness to contribute to a team‑based working environment. Ability and willingness to support staffing needs on weekends, holidays, on‑call, and overtime. Perform tasks with confidence, accuracy, and in a timely manner. Sorting, pickup, and delivery of requisitions to Imaging billing; preparing requisitions. Handle multiple tasks simultaneously in a production environment. Communicate effectively with all levels of staff, both verbally and in writing. Maintain composure under pressure. Use good judgment when determining actions to resolve problems. Adhere to Quest Diagnostics’ core values, safety, compliance, and work‑process policies and procedures. Demonstrate strong interpersonal skills to foster a positive working environment. Show flexibility and ability to adapt to change. Education High school diploma or equivalent (preferred). Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, the Los Angeles County Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information; partnering and regularly working with or supervising other Quest employees and interacting with Quest customers. About The Team Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr