Warehouse Operations Supervisor

Job Description

Job Description

Job purpose

The Material Handler Supervisor is a hands-on leadership role responsible for overseeing a team of 10–15 material handlers and ensuring the safe, accurate, and efficient movement and storage of materials throughout our distribution center and three production facilities. This position requires working directly alongside the team on the floor while also coordinating closely with Production, Shipping, Inventory Control, and Fleet departments to maintain consistent material flow and overall efficiency across teams and locations. Success in this fast-paced environment requires strong time management, self-motivation, and the ability to make sound decisions independently while being actively engaged on the floor and setting the pace for the team.

Duties and responsibilities

• Supervise and support a team of material handlers across three shifts
• Participate in staffing decisions, including hiring, scheduling, and onboarding of material handling employees
• Participate in daily handling activities including receiving, staging, storing, and transferring raw and finished goods
• Ensure proper inspection and documentation of incoming materials, reporting any quality or damage issues
• Oversee the organization and accuracy of storage locations, maintaining FEFO and other inventory control practices
• Coordinate material movement to and from production in alignment with production schedules and requirements
• Ensure timely delivery of finished goods to shipping and outbound staging areas
• Partner with Inventory Control to resolve discrepancies and maintain accurate inventory records
• Work closely with Fleet personnel to coordinate inter-facility transfers using company-managed transportation
• Maintain a clean, safe, and compliant work environment by enforcing established handling and safety procedures
• Provide leadership, training, and performance oversight for new and existing team members
• Identify and implement process improvements to increase team productivity and material flow efficiency
• Other duties as assigned
• Follows all food safety guidelines and protocols
• Model the Company’s Safety Culture and always strive for 100% Safety compliance

Qualifications

• 5+ years of Forklift & Reach Truck experience
• 2+ years of prior leadership or supervisory experience in distribution or material handling 
• Solid understanding of material flow, storage systems, and established documentation practices
• High attention to detail and organizational accuracy
• Strong communication skills with the ability to coordinate across multiple departments
• Proven ability to manage time effectively—for self and team
• Experience working with cross-site teams and shift rotations
• Familiarity with ERP or WMS systems
• Training and coaching experience
• Able to work independently and maintain productivity without close supervision
• Flexible schedule including early mornings, evenings, and weekends as needed

Working conditions

• Must be willing to work a flexible schedule: other shifts, weekends, holidays as required

• Must be able to work overtime as necessary, including Holidays and/or weekends as required 

Physical requirements

• Preshift stretch and exercises to be performed
• Hair restraint, beard net (if needed), Safety gloves where warranted and non-slip shoes
• Ability to lift up to 50 lbs and operate material handling equipment

Direct reports

• Material Handler Leads

CandyCo is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive workplace for all employees. Qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law. We provide reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.