Retail Associate

Join us for an in-person hiring event for our Forest Park and Cincinnati locations! We are currently hiring Full-Time and Part-Time Retail Associates to join our teams. Date & Time: October 9, 2026 - 3:00 PM - 7:00 PM Interview Location: 1233 Omniplex Drive, Forest Park, OH 45240 Locations Hiring: Forest Park – 1233 Omniplex Drive, Forest Park, OH 45240 Cincinnati – 3950 Edwards Rd., Cincinnati, OH 45209 Pay: $16.50/hour + tips Positions: Full-Time & Part-Time Retail Associates Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors. Responsibilities: Greet customers when entering the retail store with compassion and professionalism. Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. Completes all sales and job duties per company SOP. Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. Work with a diverse group of personalities - employees and customers. Possess excellent skills in mathematics. Be extremely organized, efficient, and a good manager of time & resources. Operate cash register, computer-based POS system, and cash drawer. Clean, stock, and organize retail store. Conduct nightly inventory counts of all retail store products. Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals. Work on special projects and assignments designated by management. Other duties as assigned. Qualifications & Requirements: Minimum High School Diploma or G.E.D equivalent required. Previous customer services experience preferred. Marijuana knowledge a bonus. Must be over 21 years of age. Can legally work in the United States - all documentation required. Must have a valid State-Issued ID or U.S. Passport Must have reliable transportation. Must have no scheduling restrictions. Employment offers are contingent upon successful completion of all pre-employment background checks. Physical Requirements: Must have the ability to push, pull, or lift a minimum of 50 pounds. Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods. Paid time off (PTO) including 8 paid holidays per year* Medical, Dental, and Vision Insurance* 401k retirement savings plan* Company paid Short-Term & Long-Term disability* Employee Assistance Program (EAP) Employee referral program *For full-time positions only We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Story Cannabis’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr