Platform Consultant Senior Expert (Software Architecture & Enablement Focus)

Allstate Platform Consultant – Senior Expert (Software Architecture Focus)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Platform Consultant – Senior Expert (Software Architecture Focus) designs, evolves, and enables enterprise-scale platforms that support customer-facing and internal engineering teams. This role serves as a hands-on technical authority, blending deep software engineering experience with architecture, technical advisory, and platform enablement. This is not a pure paper-architect role. The ideal candidate has a strong background as a senior software engineer and uses that experience to guide architecture decisions, mentor teams, and ensure solutions scale reliably in enterprise environments.

Key Responsibilities

• Design and evolve scalable, reliable platform architectures supporting multiple engineering teams
• Drive architecture and design for customer service and communication platforms
• Act as a technical authority for design decisions, tradeoffs, and integration patterns
• Provide technical guidance, enablement, and advisory support to teams
• Review and influence APIs, system designs, and event-driven integrations
• Occasionally contribute code (approximately 5–10%) to validate designs or unblock teams
• Partner with security, operations, and application teams to ensure production readiness
• Mentor senior engineers and influence direction without direct authority
• Align technical solutions with business and technology roadmaps
• Evaluate emerging technologies and apply industry standards
• Build trust and influence with engineering directors, principal engineers, and design leaders to shape backlogs and engineering practices.
• Apply industry standards and evaluate emerging technologies, sharing relevant insights with the broader engineering community.
• Act as a collaborative thought leader by questioning assumptions and considering downstream implications of technical decisions.

Essential Qualifications

• 10+ years of experience in software engineering, architecture, or platform roles
• Experience designing and supporting enterprise-scale distributed systems
• Strong hands-on experience with Java and/or JavaScript
• Experience with API design and service-based architectures
• Experience operating applications in cloud environments (AWS preferred)
• Ability to guide teams through architectural tradeoffs
• Experience working in regulated or risk-aware enterprise environments

Desirable Qualifications

• Front-end experience (e.g., React)
• Event-driven or integration-heavy system experience
• Exposure to customer communication platforms (chat, SMS, voice)
• Experience influencing strategy in matrixed organizations

Ideal Candidate Profile

A senior software engineer who has grown into architecture and influence, enjoys enabling teams, can clearly articulate the reasoning behind technical decisions, and remains comfortable engaging with code when necessary.

Skills

Cloud Development, Communication Technology, Design, Engineering Software, IT Architecture, Java, JavaScript, Solution Architecture, System Designs, Web Services API

Compensation

Compensation offered for this role is 160,200.00 - 227,550.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.