SERVICE TECHNICIAN

Job Description

Job Description

Description:

As a Pool Service Technician, you’ll be creating aquatic joy, tackling everything from repairs, installations, renovations and cleaning. Whether you’re fixing a pool or transforming it into a shimmering oasis, every day is a chance to show off your skills!

Why join us?

• $22-35 per hour, depending on experience.
• $175 annual footwear allowance after 60 days.
• Access to a company vehicle during the day to drive to your customers.
• Excellent benefits including healthcare, dental, vision, paid time off, 401(k) match.
• Flexible schedule with an 8-hour shift, Monday-Friday, starting at 7:30 a.m.

Basic Functions:

Position requires at least one (1) year or more of hands-on experience and extensive knowledge related to; troubleshooting, repair and maintenance of electrical and heating/cooling (HVAC) equipment and plumbing. Must maintain a neat, clean appearance and demonstrate polite, professional behavior.

Responsibilities:

• Provide excellent customer service
• Accessory installation and maintenance
• Perform jobs and make decisions independently
• Pool and spa equipment Service/Repairs/Installations
• Ability to follow safe operating procedures.
• Communicate with the customer regarding all services performed and clearly present all options for any required repairs or upgrades

Problem-Solving Activities:

• Ability to diagnose and repair pool equipment
• Ability to make independent decisions while acting in the best interest of the company as well as the customers

Skills

• Basic customer service skills
• Detail oriented
• Advanced technical/mechanical skills
• Problem solving and organizational skills
• knowledge of operating, maintaining and repairing pool equipment
• Ability to clearly present all options for any required repairs, upgrades or other customer needs

Preferred:

Plumbing and electrical knowledge

Education and Experience:

• Highschool diploma or equivalent.
• Previous experience in plumbing, repair industry, HVAC or pool/spa industry.

Physical Requirements:

• Must be able to frequently lift objects weighing up to 50 lbs.
• Must be able to frequently push or pull objects weighing up to 50lbs
• Requires the physical ability to use hands, arms, feet and legs for repetitive movements, bending, squatting and reaching.
• Requires the physical ability to function in exposure to marked changes in Midwest temperature including humidity, rain, snow and cold and exposure to chemicals.
• Requires driving a vehicle with acceptable driving record.

Safety:

• Chemical safety
• Vehicle safety
• Daily use of chemicals
• May require working outside in extreme conditions