Retail Operations Manager

Retail Operations Manager Job Locations: US-TX-Dallas | US-TX-Fort Worth Employment Type: Full Time — USD $50,000.00‑$84,000.00 per year Summary At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to lead and develop an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and/or retailers within an assigned geography, managing retail store coverage, executing objectives set by Clients, Retailers, and Business Development Managers, and ensuring high performance. Benefits Full‑Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time‑Off Responsibilities Maintain high‑performing teams and proactively ensure client Key Performance Indicators are met by addressing retail issues continuously. Develop people through training, performance reviews, in‑store assessments, individual associate development plans, and succession planning. Source, identify, and integrate external talent as part of long‑term talent expansion. Manage, assist, and develop expense and/or revenue/operating income budgets for assigned areas. Grow base business and add new business opportunities. Maintain proactive communication across internal and external stakeholders, leading change management to meet client and company KPIs. Interpret retail reporting data and provide actionable insights to drive performance improvements. Oversee and approve retail routing decisions for the assigned region. Serve as strategic retail contact for clients, business managers, and regional managers, building and maintaining partnerships. Travel and driving are essential; travel may be up to 80% of the work time. Qualifications High School Diploma or GED or equivalent experience (required); Bachelor’s degree in Marketing, Business Management, or related field (preferred). 5+ years of retail experience with associate management. 1–3 years of managing Retail Merchandisers, P&L, budgeting, forecasting, and client expectations. Customer and client management skills. Excellent written and verbal communication skills. Ability to direct, lead, coach, and develop people. Proficiency in Microsoft Office Suite. Analytical skills and strong prioritization. Ability to work independently with minimal supervision and meet deadlines. Experience with supervisory responsibilities, including delegating, training, and evaluating performance. Travel and Physical Requirements The position requires travel and driving, up to 80%. Employees may spend over 66% of their time engaging in physical activity, lifting or pushing up to 50 pounds, standing for long periods, and working in various retail or warehouse environments. EEO Statement We are committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. The Company shall provide reasonable accommodations for known disabilities to enable qualified applicants or employees to apply for employment, perform essential functions, or enjoy employment benefits as required by law. #J-18808-Ljbffr Advantage Solutions