Phone Receptionist

Why Join Us At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well‑being. Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve. Job Description Mid Florida Cancer Centers is a comprehensive Hematology & Oncology practice with four locations in Orange City, Deland, Oviedo, and Sanford. Our physicians offer a wide range of services with the goal of providing our patients with the highest quality of care and patient experience. We are seeking an experienced phone receptionist. Previous experience in medical reception is preferred but not required; we are willing to teach you the skills if you bring a positive attitude and strong work ethic to our office every day. Receptionist Responsibilities Answer patients and other office calls. Lookup patient information in the EMR (Electronic Medical Record) on the computer. Route calls to the appropriate department. Assist with outbound calls and voicemails. Work from a cubicle position in the office. Sort electronic faxes in the EMR and route them to the appropriate departments as needed. Knowledge, Skills, and Abilities Working knowledge of common office computer programs such as Word, Excel, Outlook. Email & calendar organization. Maintaining accurate records and filing systems. Professional phone etiquette and knowledge of phone systems, including multi‑phone line systems. Excellent time management and ability to prioritize tasks. Must be able to work independently. Bilingual (Spanish) Preferred. Education & Experience Minimum High School Diploma; some college preferred. At least 1 year of medical or office experience preferred. Customer service experience: 1 year preferred. Computer skills: 1 year preferred. Spanish language: Preferred. Benefits 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule 8‑hour shift, day shift Monday to Friday Location In‑person at any of the Mid Florida Cancer Centers locations. #J-18808-Ljbffr