Appliance Repair Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Paid time off

Job Summary
We are looking for a talented Appliance Repair Service Technician to join our team!  

As an Appliance Service Technician, you are a key member of the team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and team members.

 
Responsibilities:

• Install home appliances/equipment
• Accurately diagnose and repair appliances/equipment in the customer's home
• Appliance Repair Technician to perform washer, dryer, dishwasher, cooking, and refrigerator repair/maintenance
• Diagnose and fix washer and washers, dryers, dishwashers,  cookings, and refrigerators, order parts, generate estimates 
• Excellent customer service and tech skills 
• Demonstrate excellent diagnostic and problem-solving skills 
• Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
• Examine customer’s appliances and identify cause of breakdown
• Perform maintenance and repair work on customers' appliances
• Advise customers on how to use appliances correctly
• Maintain an accurate record inventory and all items/parts used 
• Work with the office staff to submit billing notes and collect payment
• Perform other duties as needed which may include cross-training in related positions

 
Qualifications:

• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance, and the physical ability to perform strenuous work under varied circumstances
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
• 1 year related experience (e.g., repairing, maintaining, and/or installing home appliances, HVAC, electronics, electrical, plumbing, etc.)
• Ability to read electrical schematics and use a multimeter
• Ability to stand for extended periods and lift heavy objects
• Excellent problem-solving and communication skills 
• Exceptional customer service skills
• Clean driving record
• Positive attitude and willingness to learn! 
• National Appliance Service Technician Certification (NASTeC), Factory Authorized Training by Manufacturer, or other certification is advantageous.

 
Compensation, Benefits, Benefits/Perks:

• Paid Training
• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Great Working Environment
• Competitive hourly plus commission based on experience, or commission only depending on candidate.
• 401(k) matching
• Medical + dental
• Company vehicle
• Company cell phone
• Paid sick and Paid Holidays
• Specialty equipment