Busser

Busser Position at Amaterra Kitchen + Social Club

Amaterra Kitchen + Social Club is located in the heart of downtown and brings the Amaterra spirit east of the mountains. More than a restaurant or tasting room, it's a place to belong, a new experience. Our first location opened in Portland, Oregon, in 2022 and quickly became Portland's premier destination for wine, elevated casual dining, and unforgettable events and celebrations. We are making our mark in the winery and hospitality industry, shattering records, and earning top accolades. We seek enthusiastic, hospitality-driven professionals to join our team as we launch this exciting new venture. If you thrive in an environment where creativity, hospitality, and craftsmanship take center stage, we invite you to be part of something truly special.

As a Busser at Amaterra Kitchen + Social Club you will have the opportunity to contribute to a high-quality restaurant operation while joining a talented service team, under Executive Head Chef, Jeff Kelly to help create a spectacular dining experience for our members and guests. Your commitment to delivering the highest quality of food, product standards, sanitation, and safety will ensure that every person's dining experience is extraordinary, every time.

Benefits:

• On-Demand pay, so you can access your pay as you earn it
• Paid time off
• Learning and development opportunities that include events, restaurant, tasting room and winery.
• Team Member Recognition Programs
• Health, dental, and vision benefits for employees that work 30+ hours and their eligible dependents
• 401K with match
• Employee Assistance and Wellbeing Program
• Supplemental insurance options

When you work with us, you'll get to entertain and meet people from all over as you build your experience. Join us and grow through opportunities to explore the business; opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

Position Summary: The Busser is responsible for the organization & cleanliness of the dining room & patio. The busser contributes to ensuring a pleasant dining experience by cleaning and setting tables, restocking plates, or (at times) assisting with serving food.

Wage rate: $16.35 per hour

Responsibilities:

• A warm personality, attentive, and presentable.
• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests, and all staff.
• Proactively supports the restaurant team by keeping the server stations/ dining room area stocked and clean at all times.
• Ensure dining room & patio cleanliness by wiping down tables, chairs and any other surface area. Also keep the area swept and mopped (as needed).
• Pre-bussing guest tables once guest is done with a plate.
• Delivering food orders to restaurant tables by table/seat number as well as guest rooms in a timely manner.
• Communicating with staff and management before leaving their job post.
• Ensuring dining room & patio area is clear of trash/dirty dishes.
• Helping servers polish and roll silverware.
• Assisting servers in preparing tables for large parties.
• Proactively support the servers while monitoring cleanliness.
• Restock supplies before & after each shift.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
• Ensure that all food items are properly garnished and presented before delivery.
• Perform other duties as assigned by management

Qualifications:

• Ability to work under pressure.
• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations' skills.
• Must be able to read, write and speak English.
• Possesses valid Food Handler's card.
• Accurately follow instructions, both verbally and written.
• Be highly detail orientated.
• Able to work in a fast-paced environment.
• Have an upbeat and welcoming personality.
• Excellent communication and listening skills.