Delivery Return to Stock (RTS) Associate

Job Description

The Delivery Return to Stock (RTS) Associate will inspect, inventory, prep merchandise to be put back in stock or moved to the shop, pick, and put away merchandise that is returned from deliveries. This individual will also ensure merchandise has the correct parts prior to handling or transporting, and will make sure all paperwork from the Local Drivers are filled out correctly for all merchandise. The Delivery Return to Stock Associate will also be trained and certified on a stock picker to enable successful movement of merchandise to other departments or to be placed back in stock, all training is provided and paid for by AFW.

Starting pay at $16/hr. We offer competitive compensation, weekly pay, and benefits packages to all our Team Members.

Job Requirements

• Ability to work 0 to 35 feet above the ground.
• Ability to be trained in cross over training.
• Ability to become certified in the operation of warehouse equipment.
• Ability to be trained on the correct use of personal protective equipment (PPE).
• Must be able to learn, understand, and apply new technologies including but not limited to Dispatch Track, Storis, iPad, Excel, Word, etc.
• Have a flexible schedule and work all shifts, holidays, and weekends.
• Positive attitude with strong inter-personal skills
• Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency.

Job Expectations

• Commitment to AFW's safety policies and procedures and ability to promote awareness.
• Maintain a positive working relationship with the customer service and delivery check in departments.
• Identifying and reading reports, tickets and UPC labels.
• Efficiently disassemble and assemble merchandise.
• Able to operate a radio frequency (RF) scanner.
• Able to correctly use a hand truck.
• Able to safely handle product from 0 to 35 feet above the ground.
• Inspect all power equipment and complete the Vehicle Inspection Report before operation.
• Inventory Customer Owned Goods (C.O.G) and ensure the paperwork is filled out correctly.
• Possess the knowledge and the ability to perform the correct lifting/team lifting techniques.
• Confirm all paperwork is filled out correctly by the delivery teams.
• Efficiently wrap and protect merchandise by using the appropriate materials prior to put away.
• Maintain a clean and safe work environment.
• Professional with good communication skills.
• Demonstrate high level of attention to detail and professionalism at all times.

Physical Requirements:

• Requires the ability to maneuver in confined and at times congested areas.
• Requires the ability to stand, walk, stoop, & bend for 8 hours or more daily.
• Requires constant use of arms, hands, fingers, eyes, legs, and back.
• Requires lift, lower, push and pull all sizes of merchandise up to 100 lbs. frequently and ability to handle/manipulate up to 250 lbs. frequently.
• The Delivery Return to Stock (RTS) Associate position requires lifting, gripping, bending, kneeling, stooping and moving merchandise 8 hours or more daily Lift, lower, push and pull all sizes of furniture up to and in excess of 100 lbs.

Physical Work Environment:

• Fluorescent Lighting
• Concrete Flooring
• Climate effected by outside conditions including extreme heat.
• Considerable exterior noise
• Extreme temperature fluctuations in warehouse

A pre-employment drug screen and pre-employment background check must be passed upon job offer.

American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

About Us

American Furniture Warehouse is a retailer of home furnishings, operating in Colorado, Arizona, and Texas. With more than 3200 employees, we pride ourselves on our ability to offer value and service to our customers. When you join AFW you become part of a professional, customer service oriented company.


AFW is seeking highly motivated, energetic, hardworking candidates to join our team.


AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates.